This museum is an absolute must see however it gets so busy with tour groups. The museum hasn't quite figured out how to get the queues down and I was watching one tour guide who had to get twenty tickets individually for her group as she couldn't get the tickets all at once. People must have been stood for over... more

What more can be said for this magnificent museum and its unbelievable art treasures? Simply one of the best experiences anyone can have. Here are some practical tips: - Book your tickets online! This will save you A LOT of waiting. Two-day tickets are best, as they allow you entrance to other branches of the museum as well. - Don't... more

We weren't aware of the buying tickets beforehand scheme other reviewers have mentioned, so we queued. We arrived just before opening time (which is 10.30am) and the queue was already quite long. It was 45 minutes before we actually had bought our tickets and got into the museum to start looking around, but later on in the day the queue... more

First, as another reviewer has already said, buy your tickets online at the Hermitage Shop. Buy two day tickets, because it takes a day to get oriented and establish your priorities. The long line is to buy tickets. So if you already have your voucher you do not have to wait in line - at all. Move past all those... more

We were able to spend a full day at The Hermitage which we needed to see the wonderful state rooms, The Raphael Loggia and the fabulous paintings, tapestries and sculptures. We went with Russian Gateway and our guide Maria got us into the Hermitage without having to queque and took us straight to the french Impressionist gallery which we wanted... more

We went on a tour of the Hermitage with Royal Caribbean which included the Gold Room. Our tour of the museum itself was very rushed, it was also very crowded. The only time we were able take our time and see everything at our own pace was in the Gold Room in which we spent about a half an hour.... more

While a visit to St. Petersburg is not complete without a visit to the Hermitage and Winter Palace, be warned you will find more than just an impressive art collection. For my wife and I, the bad attitude and poor treatment by the employees unfortunately overshadowed our visit. In all our worldwide travels, we have never seen such dismal, rude... more

it just has everything you have ever wanted to see! more

We went to St Petersburg to see the sights but mainly to go to The Hermitage. If you dont want to stand in line for 2 or 3 or more hours, go online to The Hermitage Shop before you leave and buy a 1 or 2 day pass (would reccommend 2 day)costs US$24 each, just print out your copy and... more