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Wyndham Sugar Bay Resort & Spa

6500 Estate Smith Bay, 00802, St. Thomas
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Resort is carved into mountainside with panoramic views - Rooms feature colonial furnishings, some with private balconies.
Business Center Fitness Center Restaurant Swimming Pool
Check Rates and Availability: $291 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 739 traveler reviews
  • What to Expect:
    • 3.5 based on 489 reviews Rooms
    • 3.5 based on 487 reviews Service
    • 3.5 based on 492 reviews Value
    • 3.5 based on 491 reviews Cleanliness
    • 4 based on 191 reviews Pool

Reviews of Wyndham Sugar Bay Resort & Spa

( 1-10 of 740 )
Nov 20, 2008

My husband and I just returned from a 4-night stay at the Wyndham. I was nervous because of some of the reviews but can report that we had a great stay there. Some pros: The property is gorgeous, one of the few big resorts on the island. The beach was small but nice and was actually just about empty throughout... more

Nov 11, 2008
2/2 found this review helpful

My friend and I stayed at the Wyndham from 11/3-11/8/08 and had a fabulous time. Our room was overlooking the beach and it was spectacular. It wasn't too crowded at the pool. The people at the front desk esp. Dusty were very nice and accomodating. The hostess in the Manor house and the waitresses and waiters were awesome. Food was... more

5 of 5 stars
Louisville, KY
Nov 3, 2008

I recently got married at the Wyndham and my group of 26 had an amazing time, despite Hurricane Omar. The scenery is gorgeous and the people are very friendly. We were married on the Terrace and it is simply breathe taking. Monica, the wedding planner, was amazing and we wouldn't have been able to enjoy ourselves as much without her. more

Oct 31, 2008
2/6 found this review helpful

Day1. They appologized for not having our room ready & also said we would recieve a welcome package the following day. When they finally got our room ready we found it to be decent at first till we turned back the bed sheets, stains on linen, had to call house keeping to get clean sheets for bed. No safe in... more

Oct 27, 2008

We spent our honeymoon at Wyndham Sugar Bay. It was GREAT! Our ocean view room was picturesque with a view of St. John. Those who were working at the resort were very cordial. The resort amenities gave us plenty of things to do. Although relaxing at the beach was my favorite! We loved every bit of our stay on St.... more

4 of 5 stars
Michigan
Oct 26, 2008

We just returmed from the Wyndham on Thursday 10-23 and I felt compelled to write a review as I read these weekly before our trip. HOTEL--Many reviews were extremely poor which made my husband and I both nervous about the trip. There were a few things about the resort that we were not too keen on such as the beach... more

4 of 5 stars
Dublin, Ireland
Oct 24, 2008

Myself and my wife spent the first week of our honeymoon at the Wyndham Sugar Bay in early June 2008, before moving on to Tortola in the BVI for the remainder of our trip. We had a great time at the Wyndham and it was a good place to unwind and chill out after the excitement of our wedding day.... more

1 of 5 stars
Indiana, USA
Oct 17, 2008
1/3 found this review helpful

We spent a week at Wyndham Sugar Bay for an anniversary trip in July 2008. The surroundings and the facilities were beautiful--we were delighted. The beach is small and rocky, but lovely and quiet with wonderful shade trees. We could stay at the beach all day. The service was poor--friendly, but slow and inefficient. One time a young lady was... more

Management response from
mamuchi, Hotel Manager

I want to thank you for your patient, I am glad to inform you that Expedia has solve this issue with the hotel and we proceed to refund your credit card, the refund was posted yesterday, please allow 5 to 7 business days to reflect in your account. If you need further assistance do not hesitate to contact me directly....

Oct 14, 2008
2/2 found this review helpful

My husband and I stayed at the Wyndham for our honeymoon. I was an avid Trip Advisor reader prior to our trip. I saw the negative comments about the beach, staff and food. I have nothing negative to say about our stay. The staff was friendly and helpful, the rooms were very clean and the food was good. Our favorite... more

5 of 5 stars
scotch plains, n.j
Oct 13, 2008
3/3 found this review helpful

We stayed at Sugar Bay 10/4 to 10/11all inclusive. Booked in June and started to read the reviews weekly. Became concerned about our choice when so many reviews both good and bad complained about the attitude of the staff, the food and the condition of the resort. We had been to Punta Cana, DR last year and almost had our... more

Reviews of Wyndham Sugar Bay Resort & Spa

( 1-10 of 740 )
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