This trip was a total nightmare from the start! I have to admit that the resort is beautiful, and the location ideal! In every other respect it was disappointing. It seemed to be one thing after another. Upon arrival at the airport, we went to the check-in desk for the Westin which is right by the luggage area. We were... more

We stayed in the Westin on July 19-26th. My husband and I went with our 6 year-old son and my brother in-law and his wife and their 7 year-old son. We had a great time and would happily go back. We took the Westin ferry from the airport and rented a car at the hotel. Now, if you're one of... more

The Westin St. John is a great resort...we just returned last night and plan to return again next year! The resort is beautiful. Yes, there are some minor maintenance issues, but the facilities are great, the staff and people are warm and friendly (and yes, laid back is also a great descriptor). I am discriminating and appreciate it for what... more

Our family just returned from a week-long stay at The Westin St. John. After arriving on the ferry, we were taken by golf cart to our oceanfront room. We were given a corner oceanfront room, which was very spacious, but had no balcony like the other oceanfront rooms did, and we were not able to open any windows. We requested... more

We read the reviews of the Westin St. John before we left and were pretty nervous. While I can't say that the previous reviews were not accurate, I do think some of the negative ones may have been a little overstated. Generally, I felt that for every positive at the resort, there may have been a corresponding negative but by... more

We just returned from a wonderful stay at the Westin. I was very worried about booking after some of the reviews, so I did not expect perfection. The rooms aren't perfect - the bathroom could be lighter and updated, but we had a beautiful view (room1014 - beachfront), heavenly bed (slept like a baby), and the property is beautiful. We... more

I stayed at the Westin St John for my honeymoon in May of 2008. Overall, it was a good experience, but the hotel is nowhere near your normal Westin or resort standards. I stayed in a traditional room facing the beach and the pool. If you are staying in a traditional room, I would recommend the 120s. Bed was comfortable.... more

I have traveled to many parts of the Caribbean, Mexico, and several cruises. I know that "island time" is slower than US time. But my family and I waited at restaurants for 25-35 minutes before being asked for our drinks, we had to seek other wait staff for our food orders! The staff was extremely rude to us, rolling their... more

We stayed at the Westin 6/21-6/28. We had a wonderful wonderful week. My husband and I travel to different resorts in the Caribbean/Hawaii every year. We 've brought our children the last 4 years.(they are 4 and 1) This was perfect for families. The food and the service were excellent. We started off our stay with 2 nights at the... more