We visited Cancun in July and had the perfect vacation. When they say Palace they mean Palace! The resort was absolutely beautiful! Inside and out from the perfectly manicured grounds to the hotel itself, it was pure luxury. We had a Jr Suite for a family of 4. When we first arrived, the bellman offered to bring in a fold... more

I went to RPLA with two girl friends for a week and we had a great time. It's in a perfect location for walking to the nightclubs, had a great beach, and it was very convenient to walk across the street for Starbucks (we really needed bagels with cream cheese one morning). The service was good, many of the staff... more

My husband and I just returned from a wonderful 3 night stay at Riu Palace. The infinity pool was a beautiful sight to see when you exit the gorgeous lobby. The staff couldn't have been friendlier and the grounds were always kept clean. We enjoyed the food expecially at the Japanese Restaurant and the French Restaurant...awesome dinners! The buffet was... more

My husband and I and my 22 year old daughter stayed at the Riu Palace from July 31st through August 7th. It was fantastic. Upon checking in we were offered a tropical fruit drink and the staff was very friendly. Our room was ready it was a Jr. Suite overlooking the pool and beach area. The view was spectacular. We... more

I just came back from Riu Palace Las Americas. Stayed for a week with my wife and two kids(8yrs and 6mths). The four of us had a great time. We have no complains, loved the service, all the staff were very friendly and helpful (the entertainment staff are the best), the food was very good. The room was very comfortable... more

We stayed the week of July 29-Aug. 5 at The Riu Palace. This was our fifth vacation in the Cancun area and thirteenth in Mexico, but our first stay at a Riu resort. The Palace is a very attractive and clean property, with spacious rooms, wide hallways, two pools, a friendly, attentive staff, and excellent food. We spent the entire... more

The good: pool(s) and food is fabulous. Bars and lobby are breathtaking. Another Riu is next door and you can go there but they cannot go to yours. You will likely go there as their beach is MUCH better than the Riu palace las americas. The rooms are slightly above average, and there was NO smell as reported on some... more

Beautiful place, but it had major service issues. To start with, I booked the hotel through the online number and was promised a room on the ground floor and was told that the hotel had a Kids Club. When I arrived, I was told there were no rooms on the first floor and that the Kids club was at the... more

We got back from Riu Palace on July 14, 2008. My husband and I joined his sister and brother-in-law to celebrate our anniversaries, since we both got married in July. They had previously stayed at Riu Palace and told us how nice it was. They were correct. The food was wonderful, the hotel clean, and the staff was extremely accomodating.... more