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Mayan Palace Riviera Maya

Km 48 carretera Federal | Cancún - Playa del Carmen, Playa del Carmen 77710, Mexico
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $224 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 788 traveler reviews
  • What to Expect:
    • 4 based on 460 reviews Rooms
    • 4 based on 460 reviews Service
    • 3.5 based on 447 reviews Value
    • 4.5 based on 459 reviews Cleanliness
    • 4 based on 163 reviews Pool

Reviews of Mayan Palace Riviera Maya

( 1-10 of 791 )
4 of 5 stars
north carolina
Nov 18, 2008

I just returned tonight 11/18/2008 and I LOVED OUR STAY! The resort is HUGE!! I will say if there is a downfall it is the mosquitos!!!! I had over 20 bites!! But next time I know.....also, my bed was too hard. The people were very friendly, the service was awesome and the food was great! We too bought the vacation... more

4 of 5 stars
Olathe, Kansas
Nov 18, 2008

My husband and I took our first trip to the Mayan this spring. It was a wonderful stay. The pool area is stunning, the grounds are immaculate, and the beach was quiet and secluded. The coastline is rocky here so bring your swim shoes / sandals if you want to be in the ocean. And do hit the pool early... more

Nov 18, 2008
1/2 found this review helpful

Beautiful Resort. We are members of the Mayans. Ask for room in low number building to be nearest pool and restaurants. Room clean, staff very anxious to please and friendly, use of trams for travel on the resort to the outter buildings is dependable. Food at restaurants is good and not too expensive. Good pizza at Havana Moon, great cactus... more

Nov 11, 2008
3/5 found this review helpful

We are one of the newest victims of the Mayan Palace Scam. The following outlines the events that transpired to inform the public of their illegal business practices of the Mayan Palace. My apologies for the lengthy email but it is important for the public to understand the details of their elaborate vacation club & timeshare scheme. On October 25,... more

1 of 5 stars
Pacific Palisades, CA
Nov 10, 2008
2/8 found this review helpful

Mayan Palace...more like Mayan nightmare. Prepare to suffer at this remote, low-quality resort in the middle of nowhere. I just returned from this place last night with my family, and I would NOT recommend this resort to anybody... This resort has a TERRIBLE mosquito problem! Prepare to be eaten alive! You then have to pay a small fortune to but... more

4 of 5 stars
Los Angeles, California
Nov 2, 2008
2/4 found this review helpful

Just returned Oct. 31, 08 from the resort. Suites are large, old, a bit spare, but more than adequate. The staff is extremely gracious, especially if you try a little of your "hi schl" Spanish. They appreciate your effort. Basic items on site include a deli/mkt with most necessities. The facility is huge with sprawling grounds, but tram-type shuttles run... more

Oct 31, 2008
1/6 found this review helpful

I had just returned from a deployment to Iraq and my wife and I were offered a tour of the hotel while we vacationed in Cancun. The breakfast was disappointing and the military provided better food for us while stationed in Iraq. The hotel rooms were small and the air conditioning at the time was not working. We patiently sat... more

Oct 29, 2008
5/5 found this review helpful

I went with a group of 5 people. We were two married couples and one single. My husband and I own a timeshare through Wyndham. Through RCI, we used a studio room in a red week and traded up to a two bedroom suite. We were trying to keep our expenses to a minimum. We rented a car and drove... more

4 of 5 stars
Quakertown, PA
Oct 28, 2008
2/3 found this review helpful

Just returned from the Mayan Palace on Sunday, October 26, 2008. I arrived there on Sunday, October 19, 2008. It rained everyday. Got good sun on Friday after 2pm and Saturday until 4pm. The rest of the time was overcast or raining. Some of the rain was biblical! The resort is a massive 1500 acres. Mostly utilized by the golf... more

4 of 5 stars
Raleigh
Oct 26, 2008
3/3 found this review helpful

My family of 6 stayed at the Mayan Palace for 5 days in June on RCI exchange. We found the accommodations nice and the pool was amazing. However... While the shuttle was good, it was very impractical for a family of 6 - always someone getting left behind when the shuttle got full. Also, there is a shuttle from the... more

Reviews of Mayan Palace Riviera Maya

( 1-10 of 791 )
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