They gave us an upgraded room in one of the higher floors and it was nice, clean and big. The hallways look like they need some renovation, though. The continental breakfast that was included was just OK, not many options but the worst part was that the seating area is very limited. Many people couldn’t find a place to sit... more

Had read reviews on TripAdvisor but was hoping for better! Fortunately we didn't spend much time there. Issues for us:- 1. The room we had was scruffy with stained carpets and furnishings and threadbare towels. 2. The room overlooked the main road downtown into Vancouver and the traffic noise kept us awake all night. 3. The wireless internet connection only... more

This was the worst stay at a hotel I ever had. To start with, we had reserved a room with at least two full beds. All we got was a room with one full bed. The room was extremely noisy because of the traffic noise. When we complained, they gave us two pairs of cotton balls to stick in our... more

I had an awesome stay, the front desk girl was so friendly and helpful. The continental breakfast was good, the free shuttle was great, the rooms very nice. All in all lovely place to stay. more

We had a good stay at this hotel and whilst the immediate area around the hotel is ok, not too far away (maybe around a mile) is a homeless problem the like I have never seen before in any major city in the west. We drove through it on a few occasions on our way to see the sights and... more

We booked this hotel prior to leaving for a cruise. Our travel agent recommended it because the price was more reasonable than many downtown hotels and we, along with another couple, would have a car. We drove in from Seattle and had no trouble locating the hotel. Service at the front desk was excellent, and the free underground parking was... more

redeemed holiday inn priority club points for free stay pros: reasonably close to downtown; nice view of mountain and waterfront for rear rooms; front rooms look out to street; free parking garage; good water pressure in shower; reasonable free breakfast; gave me free upgrade to executive suite cons: old, somewhat rundown hotel; worn carpets, furniture, etc.; mold in caulking of... more

We stayed two nights and BOTH mornings we took COLD (really) showers. When we called the front desk to find out what the problem was, the answer was "We have a full hotel and all the guests are fighting over the hot water. I suggest you wait about an hour." The response did not indicate that this was unusual or... more

stayed 2 nights in early july, nice clean, comfortable room. arrived by car, neighborhood questionable, underground parking accessed with key which was very nice because of area and garage being creepy. nice security, need key to access elevator from garage. complimentary breakfast good, not extensive but good. shuttle service was the best, just reserve a time, they picked us up... more