One of the WORST Westin Hotel experiences I've ever had. Not only is the building itself rather old with less-than-pristine elevators and hallways, but they are undergoing MAJOR renovation, with almost the entire lobby closed off for construction. Loud noises during the day, and very unpleasant to look at as you walk in and out of the hotel. Understandably, they've... more

I came to Toronto to see a friend, and by chance this hotel was 10 minutes from her house ( I didn't plan that). The hotel was under renovation, but it did not effect our stay one bit. Check in was great, the agent was very friendly and helpful. I think her name was Christine? We had a room on... more

The Westin Prince WILL be a very nice hotel once they are done their renovations. The beds are awesomely comfortable and the staff was very helpful and friendly. The only troubles we encountered were from their renovations going on, which can not be helped but a token for the inconvenience would have been nice. The other thing that we found... more

Have stayed at the Prince for business 3 times in the past 6 months. Each stay has been enjoyable. Twice I have been fortunate to have a room with a corner balcony as well as a separate shower which I truly appreciate. The rooms are sufficiently sized and clean with a good work surface. Beds are very good. I appreciate... more

Located in a nice area of Toronto but you really need your own transportation. The staff were very friendly and helpful. The rooms were of decent size but were old. It even smelled old. The provision of plastic cups in the rooms were a let down considering this is a Westin hotel. The Japanese restaurant in the hotel is suppose... more

We spent a single night at the Westin Prince hotel, and were very happy with it. Check-in was fast, staff were friendly, and the room was very clean with great decor (white and taupe linens). The bathroom was small but extremely clean. It's designed in ceramic tile floors and bath tub. The shower was amazing with the "Westin Heavenly Bath"... more

I was one of the people that read a bad review of this property and thought, "how bad can it be?" Well I will tell you. The price was attractive compared to other hotels in the city of Toronto. Driving up to the hotel, it appeared that this hotel was very old and run down. Going into it confirmed it.... more

How very sad to see what has happened to this hotel. Lack of Service, no smiles, next time I will go back to the Westin Harbour Hotel. more

I have to say that we were lucky to get this hotel at a very good price. What I didn't expect is that we seem to get a better room than what we bargained for. I reserved a double bed room for 2 days, and upon arrival, asked if they would honor the same price if we stay one extra... more