A faded concrete block of a hotel which is not pleaseing to the eye in anyway. Scaffolding around the lower levels to catch the falling concrete. Big carpark which is a good selling point. First thing I noticed was the big, dramatic posters as you walk in warning that they will clamp youur car if you don't put a ticket... more

This is a good basic no frills hotel. The rooms need some updating for furniture but the bathroom is very clean and modern. The beds are reasonably comfortable with clean white linen. The public areas are plain but again clean. The dining room is clean and spacious and the food is ok for the class of hotel. The staff are... more

Only stayed for 1 night thank God,catching the ferry to Spain next morning. I have to say that the location is stunning but I am afraid that is the only good point. The disappointment starts on arrival,it looks like a soviet era building,the inside is not much better. There was a scarcity of staff and they were not particularly friendly... more

I booked two sea view rooms, one smoking and one non smoking, a large car park was great for our van, booking in on arrival was easy, rooms were comfortable and well equipped, even a mirror in the lift up compartment of the dressing table and a fridge below the telly inside the cabinet. Bathroom was excellent as expected, views... more

I decided Friday to go to Plymouth to see a football match. I often use Hotel Shop as they give you good deals. I booked the Quality Hotel in Plymouth & normally would have done a review on line before going, but we were in a hurry so I could not do one. When I arrived I saw the big... more

For such a superb position, it is a shame that this hotel is in such bad shape. We had an expensive, executive room on the 9th floor. How inconvenient with all the luggage to discover that the lift reaches only to the 8th floor. Then things have to be dragged up some old stairs, almost tripping over a worn-out carpet.... more

The hotel is a bit away from the centre of town, but easily walkable, as is the Hoe. Whilst I arrived on foot,, the first thing I noticed was all the signs warning about being clamped in the car park by the company that operate it. Not the sort of welcome anyone would expect, and gives a very poor initila... more

We stayed at this hotel as our friend had booked a surprise party for his wife. We stayed for three nights and had a sea view room - which was excellent and the highlight of the hotel. Our room was on the 8th floor and we think was one of the upgraded ones. The rest of the hotel was very... more

Stayed here on Saturday 26th July. Hotel site promised "refurbished room with sea views". We booked through the hotel website on a special internet rate of £76 per night. We were allocated a room on the first floor. I can only think that this was punishment for paying a slightly reduced rate. The first thing we noticed was that the... more