The food in the hotel was not good. For the evening meals it took ages for the food to be delivered and the chicken was not cooked properly and there was very limited and interesting variety. Plus the staff seem very grumpy possibly unhappy. serving the customers. ie the cheif serving the eggs, the coffee woman. Plus coffee lady felt... more

When I stayed at this hotel on a previous occasion I seem to remember that I left with a fairly favourable impression, but this more recent visit was disappointing. I have a question for the manager of this Holiday Inn (and the few others who adopt a similar policy). Why do you hack off regular HI customers by preauthorising their... more

Stayed two nights with hubby and son aged 10 in a non-smoking family room. We were visiting family, so didn't intend to spend much time in the hotel and were happy to get a 2 for 1 special off the Holiday Inn website. We arrived at 2.30 in the morning, and there was no problem booking in. We were directed... more

If me and my partner want a weekend away this where we stay, we love coming here. The pool is fab, the staff are always friendly and the food is always tasty. Reccommended to all. any questions please email me louisemhulme@yahoo.co.uk more

Had a one night stopover here on the way back from a wedding and it was just fine. Room was small, but clean and comfortable - and with working air conditioning! Service was efficient and breakfast was good. As others have said, the whole place is a bit rambling and anonymous and we had a long walk to our room.... more

Just returned from a dinner experience weekend at the Holiday Inn Rochester/Chatham. The hotel is situated just off the M2 Jct 3 on the A229 towards Rochester. The hotel is next to Rochester Airport, there are light aircraft parked opposite the hotel car park. Check-In was straightforward, the room was quite a treck from the reception. It was a large... more

We had a good stay at the Holiday Inn on a B&B/one night's dinner 2 night package at £99 for 3 of us (2 adults, 1 child). It's impossible to beat that value. The room was almost the furthest possible from reception, and down a small flight of stairs, which was a pain with a pushchair, child and suitcases to... more

I use this hotel on business as a last resort if I can't get into another better hotel nearby. It's OK, with Holiday Inn, you know what you're going to get. Rooms never seem that well cleaned to me, cobwebs etc, but the beds and carpets are always good. Restaurant is below average in my opinion and the service matches... more

We stayed at here Aug 9th and can agree with comments of previous person re labyrinth of corridors, everywhere does seem rather a long way away. However, all in all this was a good stay, we paid £45 for myself, hubby and 15 year old daughter bed & breakfast which is great value! The breakfast was very good with a... more