We kicked off a six-night stay in the UK with two nights at the Berkeley. I was told when we checked in that we had been upgraded to a nicer room on one of the upper floors. It was the floor that the spa was on and quite nice; very roomy, great bed (I had stayed there a few years... more

At the price point The Berkeley charges (in our case, one night with no food at the hotel -we ate out - and modest drinks from the Minibar, it was still over £500) you except a delightful stay. And yes, there were many things about the hotel that worked very well - but in summary I wouldn't recommend this hotel... more

Having spent some time to find a nice hotel in central London near Hyde Park - the Berkeley was a BIG mistake. I would have expected better for over GBP 300 a night ! The room itself was old and run down with a thread bare sofa and old bed. The food was unbelievably poor for the price - for... more

Rude, obnoxious, horrendous staff. We were booked into the Berkeley by the staff of The Lanesborough as our party had grown by one and they were no longer able to accommodate our booking. When we arrived the doorman and security man just stared at us until I finally had to beckon the doorman over to assist us with our bags.... more

I stayed with my wife and children earlier this month. I had seen the rather negative reviews on trip advisor and was a little concerned. I had no reason to be at all. We arrived by taxi,the door staff whisked away our cases and we entered the hotel. The public rooms are not large or grand but pure understated luxury.That... more

What a strange hotel this is. The whole family stayed here for one night for my brother's 40th, and had very high expectations, given the price and the occassion. The best bits: Firstly, and I can't stress this highly enough, the restaurants are absolutely excellent. I can't speak highly enough of Petrus, and box-wood is great fun. The staff in... more

I stayed at the Berkeleys 2 days in June, was about to be there for 4 nights but shorten my stay because this hotel has completly nothing to offer! Vary rude and unfriendly staff! If u dont tip they treat u without respect! Room condition horrible, furniture v old and impossible to sit on as if feels like they are... more

Very plush on the surface but lots of things didn't work. The superior king turned out to be 2 singles pushed together. We stayed for 4 nights and I list below problems that should not exist in a hotel of this type. 1 day the room wasn't cleaned(management didn't apologise they sent the cleaner to do so.) 2. On 2... more

We stayed for a night in a one-bedroom suite on the second floor, which had been refurbished. The suite was luxuriously decorated and furnished, and had televisions in the sitting room and bedroom. There was a sofa and armchair, coffee table and desk in the sitting room, with another armchair in the bedroom. There was a walk-in wardrobe which led... more