This was the worst stay we have ever had in any hotel after numerous years of staying in many 4 and 5 star hotels. We had so many complaints I dont know where to start, and can only touch on them. Check in took three quarters of an hour, receptionist very pleasant, told us she would phone me on my... more

Lovely place, great location near the Oxford Street. we arrived late afternoon with the kids and very tired after sightseeing. The room was lovely, just recently refirbished i think. we had asked for an extra bed for the kids and to our surprise a blow up double bed was provided - it was amazing the kids slept so well and... more

Although, hotel is under a huge refurbishment my stay was very pleasant. Room was new and very good. Staff is aiming to do their best to compensate damage caused by refurbishment! For those who didnt like the stay in Marlborough, they just didnt give staff the chance to make their stay better. Will definitely come back!! and will advise friend... more

I booked a 1 night stay at the Raddison Edwardian Marlborough quite a few months ago. I stupidly didn't do any research on the hotel before booking. However a few weeks ago i decided to have a look into the hotel i'd booked. I was absolutely gutted to read the bad reviews about the place!!!! So I decided to email... more

I have just returned from 1 nights stay here and I am amazed they are able to charge over £100 a night for the disgusting room I was given. I was aware of the refurbishment but as its a 4* hotel assumend it wouldn't effect my stay to much. I was wrong. The rooms are dusty but the worse thing... more

I had read frightening reviews after my reservation on the internet... I understood the hotel was under severe refurbishment works. I phoned the hotel and asked for rooms at the 6th floor, the only one completely refurbished at that time. I got them. The rooms were not very large but brand new and comfortable. The Loby is beautiful, and the... more

We stayed at the Radisson as it was a central location and was near where we needed to be. The hotel is currently being refurbished which it is in desperate need off as it is extremely dated. Our room was tiny with one window that we initially struggled to open. Directly outside was scaffolding with builders walking up and down... more

Checked in and out in a matter of an hour. Twin room was tiny so hot we felt the heating was on but it wasnt . The room was old and in need renovation. No a/c despite website and brochure stating all rooms had it. The bath contained a live cockroach the size of a frog which was frightening. We... more

I went for a business meeting and was fortunate to only saty for the one night. when we arrived we meet in the bar before we all booked in (8 people). Finally a waiter came over to take our order a few of us ordered half a larger and they came back with pints. Another person ordered a lager and... more