Stayed here for 1 night, hotel looks lovely and is in a great peaceful location, out of the hustle and bustle of London, but only 1 tube stop away from Paddington - so easy to get around. I found the staff friendly, the room although well presented and clean - was tiny! - me and my partner managed for 1... more

We visited London for a week and wanted to stay somewhere a step up from an entry-level budget hotel, and this place worked great. Little Venice (the surrounding community) is charming and safe, with winding canals; a lovely park with a canal-boat restaurant is only a couple of minutes walk away; likewise a tube station is very close, making downtown... more

We stayed at this hotel for five nights in November 2007. The hotel is very charming. We booked a "double" room, which turned out to be quite small. We managed, but would recommend that you pay extra for one of their larger rooms -- they are twice as large and it will make your stay much more enjoyable. Desipte our... more

My husband and I stayed here for 2 nights over a weekend and we both have very mixed feelings. The building was beautiful and the decor was tasteful and inkeeping with the style of the property. Our first impressions were pretty good. We were welcomed and helped to our room immediately. Unfortunately, we were allocated one of the attic rooms.... more

We've been regular customers ever since we discovered this hotel in 2002 but will certainly discontinue staying there for our annual Easter or Hallowe'en break if the staff continues to behave as they do: customer is king? You've got to be joking... I completely agree with comments and reviews above that say the same: no service whatsoever, dismally undermanned reception... more

Stayed 6 days in January. The hotel location is ideal, right near a tube station, and the accommodations are not bad, but the service is reprehensible. The staff lost a box of business material of mine, which can happen anywhere, but their lack of remorse or follow-up was unbelievable. I travel overseas 12 to 16 times a year and frequent... more

I booked this hotel based on the reviews on this site. I was travelling alone, so I was booked in a "single" room. The hotel is very charming, and in a very quaint neighborhood. If you've never been to London, I don't reccommend this hotel. It is located across the st. from the Warwick Ave. Tube station, but other than... more

I was due to have an operation and so wanted to book a hotel close to the hospital (St John and St Elizabeth, NW1) with parking, quiet and if i was honest, we didnt worry about the price this time, comfort and ease of service was paramount. We attempted to call the hotel all the way down the motorway but... more

It was my birthday, I was meeting a girlfriend for a couple of days, going theatre , London eye etc. Looked at the rating on Tripadvisor and thought it looked good. The hotel was stylish, relaxing, quiet and just wonderful, the room was lovely beautiful, tasteful decor and a wonderful bathroom with a 'proper' bath not one of those tiny... more