This is a gorgeous hotel. Don't get me wrong, we had a lovely time. But as another recent reviewer stated... the quality did not equal the full price. I booked this room through Lastminute.com as a "top secret" hotel and paid well below the standard rate for the room. I too, booked our stay as a suprise for my Husband's... more

The room was clean and nice - small by American standards but pretty standard for European hotels. The location is terrific - it is right in the middle of the theater district and there are lots of restaurants, bars and theaters all within walking distance. I would say that the service was spotty at best - It took them a... more

Hello, I spent some time researching this and other hotels just like you now are looking for some information/recommendation/feedback, that is why I actually came back here to leave a review- I think it should be helpful! I stayed at this hotel last night, after a show at the Palace theatre. It was a surprise evening for my partner and... more

We booked a deluxe king and were upgraded to a junior suite. The staff is very friendly and helpful. The rooms have a dark hue(the wallpaper is a gold/brown color). Dark warm colors through out hotel. Junior Suite has a sofa and chair,desk with chair,king bed(very comfy),our room had a table and chair set(not all jr. suites do),very large bathroom... more

Great location and very nice, professional staff who were interested to help. I really didn't like the hotel itself and would never stay there again despite the location. There is no main lobby, just a small check in area and the bar/lounge leading on to the restaurant at the back. It looks and feels like a cheap club. The decor... more

Booked this hotel via lastminute.com as a "top secret" hotel, chosen because of its location. Location was great , everything else was a huge disappointment. Check in was impersonal and hasty. We were left to find our own way to our small corner room, whose only outlook was onto a blank brick wall. The room was dark, (not helped by... more

As other reviewers have commented the location of the hotel is great, however I am really disappointed with our stay which we cut short due to our room. My boyfriend and I booked a weekend stay and first impressions were really good - very clean, friendly staff and a large super king size bed in our standard bedroom. However there... more

I was moved to this hotel as the Leicester Square was overbooked. Was upgraded to a junior suite so it was not too bad. Suite was wonderful, large room and bathroom with a view over leicester square but tv didnt work, which was annoying. breakfast was nice but pricey. Bar/lobby was quiet so no motivation to have have a few... more

Booked this on a special deal via Lastminute.com so in all very pleased with what we got for the price. If, however we had paid full price I would not have been impressed - the location is without a doubt the best thing about this hotel; it is perfect for a shopping/sightseeing/theatre trip. Because of delay in a room being... more