We really enjoyed our stay at the Novotel Excel, the staff were freindly and polite, room was excellent with bathroom (toilet seperate from bathroom), double bed and sofa-bed, bed was comfortable, lift in the hotel was large, not like those tiny lifts you get in some hotels, the breakfast was top (Full English), with sausages, beans, bacon, eggs, toast, etc... more

Me and my girlfriend used this hotel for a nights stay after seeing a show at the O2. Access was superb with the journey via the underground very easy. We didnt use any of the hotels facilities, but everything looked very very nice, clean and well looked after. The staff were helpful and professional, and the room was perfect upon... more

We chose this hotel as we were visiting the Motor Show at the Excel Centre. Couldn't have chosen better ..... We asked for a room as high as possible - which is what we got on the 9th floor - great views over the river/docklands. The hotel is v. clean and modern - rooms a good size, with separate shower... more

Our reason for staying near Excel was that we were working on a film at a location nearby - otherwise, I wouldn't choose to stay this far out of central London. It's ideal for Excel but you have to allow a good hour to get into the West End on the DLR (which is as much time as it takes... more

This Novotel hotel is nice and modern. The lobby is very beautiful and airy, and wireless internet is available throughout the public areas. I found the staff to be quite aloof, but they were very efficient. The rooms are furnished in Novotel's new interior 'novation' design, and features a good size bed and sofa. The bathroom is very clean and... more

I write this review for completeness. I have stayed at this Novotel 3 times and always use its bar and restaurant when staying around the London ExCel Conference and Exhibition Centre. I stay in hotels in the close vicinity of the London ExCel Exhibition and Conference centre at least twice a year. I refer you to my user name for... more

Just returned from a weekend stay at the Excel with my 16 year old daughter. Hotel room was spacious and very clean.Excellent amenities. Staff very helpful and friendly. Breakfast was great. Stayed here so we could attend Expo at the Excel which was fantastic. Couldn't have chosen a better hotel as because this was an all day event, we were... more

What a smashing hotel. The check in was fast and efficient. The room was spacious, clean, with a comfortable bed and good facilities. The staff were friendly and very helpful. The hotel facilities are excellent with a great sauna, steam room and gym. Location wise, the hotel is a five min walk from the adjacent Custom House DLR station. The... more

I'd never been to London before, so I was rather skeptical on what my hotel experience would be like, based on the multitude of reviews of many of the hotels on TripAdvisor. I found the Novotel Excel through a third party travel agent, and seeing the positive reviews, decided to take a chance on it. I was SO glad I... more