Some impressions of the San Gallo: -The public rooms are pretty, airy and comfortable. -The staff is great. Everyone was extremely helpful, accommodating, polite and well-trained. - The hotel offers a delicious complementary buffet breakfast. They have an excellent assortment of cereals, sweets, fruit, hot foods and drinks. A highly recommended early morning feast  - Our room was absolutely... more

My fiancée and I, with two other travellers, stayed at the San Gallo Palace Hotel in mid-April 2008 as part of our week-long Italian tour (which took in Pisa, Florence, Venice and Rome). We decided to spend three nights in Florence and selected the San Gallo Hotel as the best mix of location (central Florence) and price (approx £125 per... more

I stayed at the hotel for 3 days in july. We arrived late as we missed are flight (thanks to london underground!). The staff were still awake and very helpful they spoke very good english for anyone who struggles with italian! We stayed in room 205/206 I can't remember it was the room right at the end of the corridor.... more

After I read (great) reviews on Trip Advisor, I chose to spend 7 nights in this hotel. Upon arrival by car, we (me and my husband) were pleasantly surprised - the hotel exceeded our expectations. Although rated 4*, it has some of the five-star hotel amenities. Our room was specious and nicely decorated, bathroom was perfectly clean, window was sound-proof... more

We just got back from a 4 nights stay in florence. We booked a standard room as were pleasantly surprised. Room: size was as big as a normal superior room in other 4 stars hotel. at first, i was a little concerned when people commented that their rooms were quite small. i couldn't book a superior room with lastminute.com as... more

Just got back from a 3 night stay at the San Gallo Palace. What a great hotel in a beautiful city! We arrived by train from Venice and took 2 cabs to the hotel(5 people and way too much luggage). A cab is a must if you have luggage. You can walk it but would not be fun with luggage.... more

Great hotel. The staff are all very cheerful and helpful. The building is stylishly furnished and well maintained. The superior room I had was of a standard which I would expect in a 5* chain so I was very pleased as we had secured a fairly good rate. The only downside is the location, which is a fair way from... more

This was one of the best hotels we stayed in during our trip around Italy. Very comfotable room with all the mod-cons, comfy bed and pillows etc. We got a great rate so it was very good value for money. It's about a 15 minute walk to the city centre, same again the other direction t the train station, so... more

We enjoyed our stay at the San Gallo Palace. We flew into Pisa and took a bus to Stazlone Centrale. The hotel claims it is 700m from the station to the hotel. While the metric system may leave me puzzled, it took us 45 minutes to walk there. We stopped several times to get directions and finally found a couple... more