Room booked at the new waterfront tower - beautiful, clean, spacious room (even tho dust bunnies could be seen here & there). Check in at the front desk took little over 1 hour! and when questioned staff states that this is normal (for a Tuesday!) Everything is made to be harder for the guests (unless, of course, you have the... more

Harrahs is an okay place not the best in AC but okay. When we first got there the line was not very long like i read online. It was very officiant. The woman we went to was very nice. Then we went to our room not to bad but could do better. The one mirror had smears and streaks same... more

Although I have stayed at Harrah's before, this is the first time I am writing a review for it. They past few times I went this year I found customer service to be really lacking, some who were downright rude. I spoke with several representatives and they assured me they were trying to work the kinks out, so I gave... more

My wife and I just got back after receiving 2 free nights which included a flight and we were very impressed with Harrah's. Food: We loved the "Taste of the Shore" restaurants. Had a pizza one night and a sub for lunch. Both were reasonable. Our last day we had accrued enough comps to get the Buffet for free. I... more

We read a complimentary article in the Wash Post travel section. Wonder where they got their information? Check-in took 45 minutes, they double booked our room (serious security issue there: we could have ripped off everything,notebook computer included from the room they put us in), took 30 minutes to find us another room. The replacement room was 20 floors down... more

We are platinum card holders and were comped two nights (Friday and Saturday). Asked for a room in the new towers and were told it was "sold out". Instead we were given a room in the Marina Tower....no closet (a stale smelling section of the TV stand is where you hang your clothers.....yuk!), no safe, view of the parking garage,... more

I recently received 2 free nights at Harrah's in AC and my wife and I took advantage of it. Check in took a long time but the line was constantly moving and every check in station was being used so I can't complain. The room was very spacious and clean, the bed was extremely comfortable. Bathroom was nice with a... more

It was nice but for a hotel of this caliber they made you wait for everything! We had a 30 - 40 min check in and after that we decided to eat outside of the hotel as they charge much higher due to the fact that they have you stuck there. Everyday we saw people lining up for check ins,... more

I loved my recent stay at Harrah's! It is beautiful, check-in is fast and well-organized...especially considering the number of guests they were processing. We did not use the valet parking service...self-parking is convenient and free in their covered garage. The hotel is massive, and astonishingly clean. We had a room in the Marina tower, and it was very spacious and... more