Stayed at the Corwne Plaza for 3 nights to visit Sea World etc. Paid with bonus points and was happily upgraded to the Executive Level when we checked in. This meant access to the exec lounge, with complimentary breakfast, afternoon happy hour (sometimes good enough to be dinner!) and free wifi. The staff in the exec lounge were excellent! And... more

From the moment we walked in, we were impressed with this hotel. Staff were attentive and friendly. The room was clean and nicely furnished. Everything in good condition. The bed was very comfortable. LCD TV. Bath was clean and roomy. Only complaint we had was the air conditioning - very loud. Luckily the temperature was cool enough so we did... more

Not being a big fan of Orlando, I was not looking forward to spending four nights there for a convention, however, this hotel made my stay pleasant enough. The first plus is that there weren't many kids (sorry!). It appears to primarily be a business-traveler hotel. My room was nicely decorated and quite spotless, though the carpet could have done... more

I have not long returned from spending 2 weeks at the Crowne Plaza. It was fairly convenient for the Disney parks if you had a car. We were told there'd be a shuttle bus each day but we didn't use it. As others have pointed out the travel desk sales staff are pushy. We said no thanks and eventualy they... more

Didn't prebook turned up and booked 3 nights and it cost $500 in all which I found expensive for this hotel. I would rate this hotel 3* I don't know why people say this a great hotel. Its OK but I would not say it was great and I would not stay here again unless they refurbed the rooms, apart... more

We stayed here for one night on 12 October 08 having prebooked through a website. We arrived at around 16:15 but didn't finally get our rooms until around 17:20 even though they advertised that check in was from 16:00. Once we'd complained to be fair to them, they did knock $30 dollars off each of the two rooms. Apart from... more

A really excellent hotel where the staff were very helpful. more

My wife & I spent 3 nights at the Crowne Plaza from 2-4 October 2008 after spending 3 nights in Las Vegas. Our room on the 7th floor (with a view towards Universal Studios) was very comfortable, but not especially spacious. The hotel's staff were all very committed to ensuring their guests' needs were met. We certainly found them all... more

Just came back from a 2-week holiday and stayed in the Plaza. The hotel was immaculate and the staff were extremely friendly, always willing to help and gave good advice on places to eat and places to go. We had a fantastic room on the 12th floor with a great view, which looked over the pool and jacuzzi. The pool... more