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Comfort Inn Universal Studio

6101 Sand Lake Road, Orlando, FL 32819
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Modern low-rise Motor Inn with popular guest amenities; located 1 mile from Universal Studios.
Fitness Center Free Parking Pets Allowed Swimming Pool
Check Rates and Availability: $78 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 192 traveler reviews
  • What to Expect:
    • 2.5 based on 159 reviews Rooms
    • 2.5 based on 149 reviews Service
    • 2.5 based on 153 reviews Value
    • 2.5 based on 159 reviews Cleanliness
    • 4 based on 23 reviews Pool

Reviews of Comfort Inn Universal Studio

( 1-10 of 193 )
2 of 5 stars
Orlando, Florida
Dec 1, 2008

This hotel was an absolute disappoinment. Myself and my partner stayed here in the middle of November. The hotel room was very basic which is what we expected, the bathroom was horrible. The shower leaked throughout our stay due to a crack in the shower wall, the toilet constantly flushed every 15 mins, we informed the receptionists that it kept... more

Nov 12, 2008

Having read the reviews I was a little apprehensive when I found that our party of six was booked into this hotel. Immediately on arrival we were warned by a guest at the door that her case (with all her valuables) had just been stolen from her locked room and that the Police had been called. I found the hotel... more

3 of 5 stars
dunfermline
Oct 27, 2008

After reading the reviews for this hotel we were apprehensive to say the least about our stay in this hotel. Thankfully it was not the nightmare we were expecting. Yes, it is a little rundown and could do with a lick of paint and some modernisation but overall it was fine and suited our needs. The room was clean and... more

3 of 5 stars
Edinburgh, Scotland
Oct 14, 2008

Comfort Inn Universal. Where do i start. Well after reading the reviews on this site before traveling its fair to say that we werent expecting much. There were 4 of us in our party (2 couples) aged 22-26 that arrived on 08.08.08. We arrived at night and were left thinking the worst as we pulled up to the hotel. It... more

Management response from
General Manager, Manager

Thank you for taking the time to post a comment about Comfort Inn Universal. It is nice to see someone realistic about the postings Truthful & Honest. We appreciate that in the comments we recieve. Maybe your next visit to Orlando be more enjoyable then the last.

2 of 5 stars
Brazil
Oct 12, 2008

The hotel was ok. I did not like the bathrooms, not in a very good state of conservation, the breakfast was ok, the front desk service could be better. more

Management response from
General Manager, Manager

Thank you for your truthful and honest comments about our hotel. We understand the properties needs and are working on each situation over time. Thank You!

Oct 7, 2008
1/2 found this review helpful

my room was robbed but id checked door was locked before i left an even put do not disturbe sign in card slot on the 4th day of my holiday they took passports,money clothes no saftey deposit boxes in room found out from another guest they had boxes behind reception when asked for one was told all full first come... more

Management response from
General Manager, Manager

Thank you for taking the time to write a review about Comfort Inn Universal. In reading your comment to others we are understanding of your situation, We understand during situations that are stressful things may not always come off as they seem. But we do care about any situation that may cause a guest problems. We would also like you...

Sep 26, 2008
1/1 found this review helpful

We stayed at this hotel on the spur of the moment, and I will never make that mistake again. The rooms weren't worth the money. To top things off, the hotel actually charged an additional night's stay to my credit card although I had already checked out and paid in cash. I can't get anyone from the hotel to return... more

Management response from
General Manager, Manager

Thank you for taking the time to write a review about Comfort Inn Universal, In reading your review we understand you may have been over charged. You have brought this to my attention also, and we have credited the mistaken funds back to your account. Plus reimbursed your overdraft fees on your checking account. We apologize for the human error...

Sep 26, 2008
1/1 found this review helpful

after reading various reviews about the hotel after booking it i was very wary of staying here.need not have worried as hotel was fine. rooms were basic but cleaned everyday and fresh towels were supplied daily. hotel staff were pleasant and were very helpful in supplying any information we needed. free buffet breakfast was enough to start the busy days... more

Management response from
General Manager, Manager

Thank you for your comments about our hotel, We appreciate the things other people see that we may over look during thier stay. Things you addresed about others in your review would be wonderful, But as we know you are on vacation and we are here to services your needs. We thank you for writing nice things, and hope you...

3 of 5 stars
Rainham, United Kingdom
Sep 25, 2008
2/2 found this review helpful

nice hotel.clean,aircon a bit noisy of a night.good place for a florida holiday.about 800 metres from i drive.there are better places to stay but you get what you pay for at the end of the day.this is a budget motel so dont expect 5 star service or 5 star rooms. the cleaners are there every day.and there is now a... more

Management response from
General Manager, Manager

Thank you for taking the time to write a review about Comfort Inn Universal. I apologize for the not so cheerful staff. That is not of our normal routine. As for the pizza fliers, I would like to beat them with a stick, but they are sneaky and the more we watch the hotel, the more they change the time...

1 of 5 stars
Bridgend, United Kingdom
Sep 21, 2008
1/1 found this review helpful

Our hotel room was infested with bed bugs. Was bitten all over my arms, hands, legs and torso over a course of a week. Was not sure what was bitting me to begin with but then woke up one morning to find bed bugs crawling all over the bed we had previously been sleeping in. After catching some of the... more

Reviews of Comfort Inn Universal Studio

( 1-10 of 193 )
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