Our toilet was stopped up the two days we stayed. It was reported and we were given a plunger. I plunged a stopped up toilet every time the bathroom had to be used. When I reported the issue the Reception Clerk questioned the validity of my claim and the General Manager tried to place the blame on me that I... more

Had to stay one night on business for a quick meeting nearbye. Front desk crew was very nice and quick. Room was well appointed, spotless, and AC worked great. Fitness center was small but also clean, outdoor pool looked nice but I did not have time to go in. One of the few hotels which act sincere when they ask... more

We stayed at the Hilton Garden Inn for 3 nights. The two ladies working the front desk during the day were rude and not accomodating at all. We were very dissapointed because the service that we received was not typical for Hilton Hotels. The room was ok, not great. I would not stay there again, nor would I recomend this... more

Stayed at Hilton Garden Inn for 10 days of thrill seeking at Disney, Universal Studios, Epcot and Typhoon Lagoon. Picked this hotel as we did not want to drive anywhere and this was ideally located (right behind SeaWorld). At night from our bedroom window we were treated to the fabulous fireworks displays from SeaWorld. The hotel is on International Drive... more

Found this hotel to be fairly cheap and you got good value for your money. The hotel was clean, comfortable and spacious. Within walking distance of some great places to eat and they have a shuttle bus to the big attractions. The tiki bar is excellent for a few chilled out drinks and the pool is nice too, as is... more

Great hotel. We booked this hotel based on the other reviews on this website and they were all spot on. Hotel room was exactly as the pictures on their website. Clean towels & toiletries (shampoo, conditioner, mouthwash, soap, body lotion) every day. Nice fluffy pillows, comfortable beds, rooms nice & clean. Good size bathroom with marble top & strong shower... more

The HGI was very clean and comfortable. I enjoyed the pool area, which was nicely landscaped and included a tiki bar. the breakfast buffet was great. The staff was super friendly and accommodating. The only drawback in my estimation is it was a long block off I Drive and the trolley stop. It was an especially good deal for Hilton... more

I booked the HGI because I didn't want to stay at the conference hotel at Universal (Royal Pacific). It was much more peaceful at the HGI. I think it helps that the hotel is set back from I-drive somewhat. During my 4 night stay, I was amazed how much I could hear through my walls. I actually heard someone peeing... more

We stayed for 9 nights in early May and had a fabulous holiday. The hotel was excellent in every way, rooms clean, well furnished and well equipped. Excellent pool area with well maintained facilities. Staff always courteous and very helpful. Highlight was the Tiki Bar at the poolside. Colin was a wonderful host, fun and entertaining and very helpful, providing... more