We went to Halloween Horrow Nights and wanted a closeby place to stay just one night. I got a good rate from AAA - $89 plus a hot breakfast so I went for it. The room smelled like smoke BAD, and my daughter said the couch smelled horrible too. The breakfast was AWFUL - The bread was stale, they had... more

Hawthorn "Suites" is certainly that; big, lots of amenities, lobby was nice, Evening Manager (late check in) was very professional, I must say the check in process was A-1. As soon as we opened the door to our FIRST "nonsmoking suite" it went downhill from there. My wife and I never smoked and I don't care if to smokers the... more

We arrived on 1st October 2008, & were greeted by the warm & welcoming Frannie. The hotel is ideally situated just off International drive as its only about a minutes walk & does not have all the noisey traffic! The room is spacious & very clean. The breakfast is limited, but hey its free & theres something there to eat... more

we arrived on sat 20th september from the uk. we were checked in by frannie and she was wonderfull. the room was immaculately clean and well presented, all staff that we encounterd were very friendly and helpfull when we requested extra sheets for the sofa bed they arrived moments later, the hotel was in the middle of being painted while... more

I stayed at the hotel from 9/22/08 - 9/28/08. Had a wonderful time. The hotel room made my trip that much better because it was very nice to come back to a spacious, comfortable room after a long day of walking in the hot sun. My favorite amenity was the guest laundry room. For a total of $2.50 per load... more

We stayed at this hotel from 10th aug - 23rd aug. When we arived we didnt get a very nice welcome, the receptionest was very blunt and didnt smile. We only saw her once for the 2 weeks in which we were there. Excellent room and very big, separate kitchen, lounge bathroom, and bedroom. The hotel has a pool, a... more

My family of two adults and two teens stayed here in june.On arriving there was a mix up in our rooms but desk manager Barbara sorted it out personally.Great location clean and spacious rooms but the best was the attitude of the staff from houskeeping ,catering to management.....they were really really helpful,courteous and friendly.This hotel made our vacation the best... more

My stay at Hawthorn Suites Universal was a great experience. Upon arrival and check in the front desk person was very friendly and nice. She gave us information on all the things in the area and had her handy directions to place that we were interested in going too. The hotel had a game room, business center, a nice pool... more

Pros: They have free breakfast everyday, and free drink during happy hours: 5-30-7:30PM. The pool is nice and warm, it is cleaner than I expected. Staffs are very friendly. The hotel is repainted recently. They provided enough towels for us. The hotel has a nice location, very close to Wet' n Wild, Universal Studio, and restaurants. Cons: The elevator is... more