Stayed 5 nights at this hotel recently with husband and son. None of us had ever been to Chicago so we weren't sure exactly where in the city to book our hotel. The Springhill Suites turned out to be a great location--convienenant to the Magnificent Mile shops, Navy Pier, the Chicago River, and tons of restaurants. We flew into Midway... more

Staying at Springhill Suites was a treat. Only a few months old this hotel's location was great - about 3 minute walk to Michigan Avenue and lots of restaurants and bars nearby. It was across from the "House of Blues" and right next door to the Westin River North. Check-in was a breeze. The staff was friendly and very efficient.... more

Stayed here for one night in late July. Hotel is very new and is in the same building as the Marriott Residence Inn (share same elevator bank to lobby, different check-in areas). My room was modern and very clean. Breakfast area was well stocked and had plenty of room to sit. Hotel convenient to business or pleasure, with a number... more

Booked through hotel website, same price as all others. Don't spend extra on corner king suite - was not really a 2 bedroom suite. but Customer Service from Valet to Front Desk was above average for other hotels I've stayed in chicago (2/3x year) Would stay again - FREE breakfast buffet was way above average as well, hot/cold quick options.... more

the breakfast needs getting used to - at least for me as a European. Dishes etc. were all plastic, food was rather fast food style. Besides that, housekeeping forgot to clean the shower one day. Our room had modern furniture, the bed was above standard. Hotel is in good shape since it is newly opened (Spring 2008). more

We stayed here for 3 nights and were pleased with everything. There was a good breakfast (only drawback was that it never changed). The location was good - short walk to buses and trains. We got a good rate from travelzoo - would definitely stay here again! more

Went to a couple Cubs games last week with my son and decided to stay downtown. Booked the SpringHIll Suites and was very very pleased. I'll make this quick and to the point: Positives: Location is AWESOME. It's right by everything. The redline on Grand, tons of great places to eat, excellent shopping...it's easy to get to if you're driving,... more

I booked the trip through the Entertainment Book. There really wasn't a problem with the hotel. It was simply preferences. The staff was very accomedating. Two rooms were booked. The rooms were on separate floors. We requested that the rooms be on the same floor, connecting preferably. The rooms we were given were next to each other. The hotel offers... more

It's understandable to be apprehensive about staying in a brand new hotel, wondering if all the 'glitches' will be a problem. From the time of our arrival on July 2nd till our departure on July 6th it was a tremendous experience. The front desk is exceptional. A week before our arrival I had to make arrangements to pick up a... more