This is an exceptional hotel in an ideal location. Wonderful staff - so friendly and helpful. Luxurious bathrooms with the best shower I think I have ever used! Wonderful view, comfortable beds, CLEAN in every respect, delicious coffee in the morning...it was heaven! I will definitely stay here the next time I'm in Chicago!! more

We loved it! The staff was wonderful and very attentive. The room was spatious, clean, and very comfortable. It was a fantastic stay! more

This was my first stay at Sutton Place and I will definitely return. the location is unbeatable...the service was exceptional, and my room was outstanding in every way.. I will return to this hotel on future trips to Chicago regardless of whether I'm travelling for business or fun. First rate in every aspect! more

My wife and I were celebrating a friend's birthday downtown. We all stayed here and couldn't have had a better experience. The location is perfect. We had plenty of fine dining and bar options. We were also very close to Michigan Ave--the ladies loved that! the hotel service was first class. We were treated like royalty from the time we... more

I chose this hotel based on tripadvisor reviews, location, and a hotels.com total price of under $200 a day (booked 9 months in advance for six nights). For me, it was a splurge at the end of a ten week Europe trip. The location is outstanding! On the northern end of the Magnificent Mile, you are in a great neighborhood... more

We celebrated our 20th wedding anniversary in Chicago and stayed at the Sutton Place Hotel in the Gold Coast neighborhood. We couldn't have been happier with the hotel or its location. The room was large with lovely decoration and an outstanding view. The bathroom was also large and luxuriously appointed with a soaker tub and separate shower. When we arrrived... more

Sutton Place is the ideal location - set in the middle of the Gold Coast within walking distance of tons of great restaurants and nightlife. Just a few block from the lake and terrific running and biking paths. The hotel itself needs major renovating with peeling wall paper and stained furniture. Don't bother with the exercise room as it's essentially... more

I was a little worried when I had read some more recent negative reviews on the Sutton Place, but it had been recommended to me by a friend so I decided not to change my booking. I arrived in Chicago early in the morning, and got to the hotel way before any check in time, expecting to need to leave... more

We were at this hotel with a group, and for some reason we were the unlucky ones to get a small room/small bathroom, and bathrooms are very important to me. We are members of their club, and still were given the smaller room. I would have complained but my husband does not like doing that, so we stuck with it.... more