My first time to Chicago and we stayed at the Trump Hotel. The hotel was the best part of the trip. The staff was so attentive and made us feel so extraordinary. In a day when customer service is at a low, Trump Hotel excels. Every time we walked in the door it was held open and we were greeted... more

We checked in after a 23hr haul from South Africa and immediately we felt like we "had arrived"! I cannot agree with the other reviews here as we found the Receptionists and the Concierge people especially, very efficient & friendly. Our room had a city view but we were on the 24th floor which was great. The room was decorated... more

We enjoyed a lovely anniversary weekend in Chicago. God I love that city! We stayed at the new Trump International Towers perfectly located at the south end of N Michigan Avenue at the river. The hotel has only been open for a few months and it has a few minor wrinkles to iron out, but all in all it was... more

Stayed in a suite, great room, amazing view and very well fitted out. But still seems to be full of teething problems in the service. Reception is veruy slow and always seems overwhelmed by the number of people waiting/calls. Two days running they forgot to make up the room, which is pretty unforgivable at the price. Let's hope they sort... more

Although Chicagoans may be hesitant about accepting the Trump Tower as part of the architectural fabric of the city, it is a terrific hotel with a great location. We frequent 4 Seasons or equivalent in most cities, and have very high expectations and taste. The Trump Hotel in Chicago exceeded our expectations, even while being constructed (which did not interfere... more

Stayed 2 nights at the hotel. Nice luxury but small mistakes allover. Room not cleaned until after 5pm in afternoon. Front desk staff seemed to be a little out of focus and did not pay attention to your questions or needs. more

We stayed in a one-bedroom suite which easily accommodated our two children as well as ourselves (about 1100 sq.ft.) and was about the same cost as two rooms in other hotels. The hotel interiors are high quality, using modern material and contemprary furniture and fittings. The colour schemes were generally in the taupe/cream/beige/brown (crisp white bed linen) neutral range with... more

stay anywhere else in chicago and you'll be making a mistake. pick a category and this hotel has it knocked. there was nothing to complain about. loved every minute of it. the room was outstanding and the service was even better. they are the best and treat everyone like a celebrity. way to go donald, you rule. more

The Trump Hotel Chicago is amazing! Our room was more like an elegant condominium rather than a hotel room. The fully equipped kitchenette was a nice touch. The health club is out of this world with high-end equipment. For some reason, cell phone service was very poor in this building...many of my collegues had the same issue. This is THE... more