This Sheraton Hotel is the worst of all hotels I have ever been. My husband and I ate breakfast at the buffet downstairs, and we paid the whole bill with a 20% tip. The waiter came to collect the money, and before he even open it, he had the guts to ask us if we gave him any tips! So,... more

stayed in the sheraton boston on vacation from the 16th sept to the 21st sept.hotel is nicely located for getting around the city with a t stop located at the prudential centre which is attached to the hotel. on arrival we were checked in quickly with no problems by very friendly staff,and given complimentary postcards which reception posted free of... more

I wish I could give 4 stars for the hotel and 2 stars for check-in. We stayed here for one night on 9/18. We had RESERVED a Club Level room through Starwood points (this is a great deal, only 1,000 points more than a regular room). After a rocky dropping off of the car (there were no valets around, so... more

This is the second time this year I've stayed at a Sheraton, and the general experience is the same. The hotel feels as though it was designed by accountants. There is no attention to the comfort of those of us who stay here, rather the attention is on the photo-ops and the lobby. Lobby was lovely. Room was pretty bad.... more

Stayed here 3 nights in mid September whilst at a conference in the adjoining Hynes Convention Center. The hotel is convenient as it is part of the Prudential Center and thus its a very short inside walk to the convention center. As a result of this (and because of reading some of the reviews here on Trip Advisor regrading the... more

I stayed at the sheraton boston for 3 nights at the beggining of the month. I was checking in late, around 8pm and the guy in front of me was arguing with the front desk clerk over not having club access, this is apparently the special top floor of the hotel with included breakfast and snacks as I was to... more

I loved this hotel. It was near enough perfect. The staff were very very friendly and did not hesitate to help you with any queries that we had. It was in a perfect location with a trolley stop right outside your front door. The hotel was attached onto a shopping mall which was perfect for having breakfast in the morning.... more

Well positioned hotel (Prudential stop on the subway) - not a lot to recommend it from a character point of view but has excellent facilities - especially the beds that are enormous. Good service and pool and gym area was a bonus. Free internet access in the lobby and a starbucks made it the perfect base to explore Boston from... more

Great room with a great view! Lovely to gaze out of the window when the city lights are on. Room was cosy, quiet, and spacious. The bed was dreamy indeed! I could have stayed in it and not gone to any of the 3-day conference which I came for. :-) Hotel is connected to Prudential Center, which offers lots of... more