This is the second time in the past couple of months that my husband and I stayed at this hotel. The location can't be beat and the views from the upper floors are amazing. The rooms are clean, spacious and as always, the Heavenly Beds are extremely comfortable. The front desk agent (Kylie) that checked us in picked up on... more

The Westin is a very good hotel as you'd probably expect with this brand and price. We were able to upgrade to a junior suite for a small fee - well worth negotiating when you check in. Our room was extremely spacious with wonderful views over Boston. It has a good location close to many shops, bars and restaurants. It's... more

For $400.00 a night, I was expecting a nice hotel. This was clearly my mistake. Wall vinyl pealing the bathroom, room service that was not polite, and elevators that made you feel like you were in a bad european movie. Staff was non caring at the front desk, and the hotel really did not make you feel welcome. The concierge... more

We had a large standard room on the 12th floor with a view. The room and the bathroom are well equipped, the staff is friendly and efficient. We would stay there again. more

I stay at this hotel b/c my company has a preferred relationship with Starwood, for which I am always grateful. This is a business traveler's dream hotel; the desks are huge in each room, it's super easy and fast to connect to the internet without much effort, the "Unwind" happy hour lets me do my work in the wi-fi enabled... more

The Westin Copley is my preferred hotel in Boston. The rooms are relatively spacious, clean and modern with great views of the Boston Harbor or the Charles River. The staff, in general, is helpful and customer friendly. The workout facility has plenty of treadmills and elliptical machines for cardio, as well as free weights and other weight machines. It has... more

Have stayed in this hotel so many times, and every instance is perfect. Great rooms, great location, great overall! This is our favorite hotel in Boston. more

What a terrible service our family experienced! I am a world traveler visited numerous kinds of international chain hotels. This time our family booked 7 nights at Westin Copley Place. From the day one till we leave, we have experienced nothing but unpleasnt service. Front desk folks were unhappy, no professional greeting nor smile on their face. Besides the very... more

This Westin Hotel as nice as any Westin. However, the salt water pool is too small and the on-site valet parking is way too expensive ($40.00 per night). Find parking elsewhere is you can. more