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ResortQuest Pacific Monarch

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 138 reviews
138 Reviews
5.0 of 5 stars
36
4.0 of 5 stars
53
3.0 of 5 stars
22
2.0 of 5 stars
9
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#40 of 89 hotels in Honolulu
Description: High-rise Condominium Hotel, modern facilities; located adjacent to King's Alley, near Waikiki attractions.
  • Address
    2427 Kuhio Ave
    (formerly Aston Pacific Monarch)
    Honolulu, Oahu, HI 96815
Check Rates: $179 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 138 traveler reviews
  • What to Expect:
    • 3 based on 75 reviews Rooms
    • 4 based on 76 reviews Service
    • 3.5 based on 74 reviews Value
    • 3.5 based on 76 reviews Cleanliness
    • 4 based on 29 reviews Pool
  • Recommended For:
    • 60% based on 86 reviews Families with young children
    • 50% based on 86 reviews Families with teenagers
    • 50% based on 86 reviews Older travelers
    • 40% based on 86 reviews Young singles
    • 30% based on 86 reviews An amazing honeymoon

Reviews of ResortQuest Pacific Monarch

( 1-10 of 138 )
5 of 5 stars
San Jose, CA
Aug 12, 2008

The customer service was great. The staff was friendly and very accommodating. They made sure they met our needs in a timely manner. Our room was located on the 25th floor and we had amazing views of the beach, city, and mountains. Nights were romantic with sounds of the ocean and lights of the city. Our patio allowed us to... more

Aug 5, 2008

My family and I stayed in this hotel for 7 nights while in Hawaii for a family wedding. Our family member who lives in Waikiki booked it directly with the hotel so I'm not sure how the prices will compare but they seemed very reasonable. The rooms were large with very well equiped kitchen area (including a rice cooker...which we... more

5 of 5 stars
Sacramento
Jul 31, 2008

My family and I recently stayed at the Pacific Monarch from 7/10/08 to 7/17/08. We stay there each and every time that we visit the island of Oahu which is pretty much every year. Danny and the staff have always made us feel welcomed and very comfortable there. With each of our visits to the Pacific Monarch, we always gain... more

Jul 29, 2008

My family and I just loved it. It was very clean, great hospitality, greatest location. more

1 of 5 stars
California
Jul 4, 2008
2/2 found this review helpful

I have stayed at many various types of accomidations this is one of the worst. First off the room smelled of urine, contained old furniture, and is in need of remodeling. From the time you entered the room the smell of urine/funk hits you. The furniture was very old, no TV in bedroom, and housekeeping did the minimum when it... more

Management response from
Manager2427, Manager

Dear gonzo573, Thank you for advising ResortQuest Hawaii of your disappointment with your Pacific Monarch accommodation. I am very sorry that we were not able to meet during your stay as I would have taken personal responsibility for correcting your concerns and, with your acceptance, providing an alternate accommodation. I am very sorry to learn that your vehicle was towed...

Jun 24, 2008

Huge cockroach on first night. I've never seen one so big -- over an inch long. Apparently, this is not unusual. For the price, one would expect a room that is pest-free. more

Management response from
Manager2427, Manager

Aloha onewton, Thank you for your feedback on your recent stay at the ResortQuest Pacific Monarch. I sincerely apologize for the unfortunate experience you encountered. These insects exist out of doors within the tropics, but can enter a unit through an open lanai door. This situation received the attention of our property management team and additional training is being provided....

4 of 5 stars
Kapolei, Hawaii
Jun 20, 2008

We had an awesome time with our young kids at this great hotel/condo. From our lanai, we could see the ocean to our right, and the majestic mountains to the left. It is super convenient and within minutes you are right on the beach. It's close to the Waikiki action- our kids loved everything! Great kitchen, bed, sofa bed, shower,... more

5 of 5 stars
Sydney Australia
May 29, 2008
1/1 found this review helpful

I have stayed at several hotels in Waikiki but this is definitely the best. We had a one bedroom apartment with oceanview on the 12th floor. The room was spacious and very clean with kitchen and large balcony and a great selection of cable stations on the television. There is a rooftop pool which has great view of Waikiki Beach... more

Management response from
Manager2427, Manager

Aloha TLS72, Thank you for your positive feedback on your recent stay at the ResortQuest Pacific Monarch. I’m glad to hear that both the staff and the amenities made your stay enjoyable. Thank you again for staying at the ResortQuest Pacific Monarch and look forward to your next visit. Mahalo

May 28, 2008
1/1 found this review helpful

We were wary of the hotel because we read some reviews about dirty rooms. However, we were pleasantly surprised when we arrived. The rooms were spacious, bathroom and kitchen were clean. The beds and sofa were also clean. The utensils in the drawers were a little rusty, but we didn't have to use them much. The staff is very friendly... more

Management response from
Manager2427, Manager

Aloha wannabepolynesian, Thank you for your positive feedback on your recent stay at the ResortQuest Pacific Monarch. It is our goal to exceed our guest’s expectations. We’re glad our staff were helpful and our location made your stay more enjoyable. Thank you again for staying at the ResortQuest Pacific Monarch and look forward to your next visit with us Mahalo

May 9, 2008
1/1 found this review helpful

Before our trip to ResortQuest Pacific Monarch, I read the reviews on tripadvisor.com and they didn't seem too bad, and some were wonderful. We rented our unit through Aloha Waikik Vacation Condos. I realized immediately that the condition of the units, and the service you receive depends on who owns the unit. We were not advised prior to our trip... more

Management response from
Manager2427, Manager

Aloha Tam031, Thank you for your feedback on your recent stay at the ResortQuest Pacific Monarch. I do apologize for any negative experiences with our staff while staying at the ResortQuest Pacific Monarch. The condition of the unit and the services offered is not a reflection of the ResortQuest Pacific Monarch management. We do not manage those units that are...

Reviews of ResortQuest Pacific Monarch

( 1-10 of 138 )
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ResortQuest Pacific Monarch Also Known As

Address: 2427 Kuhio Ave, (formerly Aston Pacific Monarch), Honolulu, Oahu, HI 96815