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The Reefs: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 180 Reviews
5.0 of 5 stars
132
4.0 of 5 stars
29
3.0 of 5 stars
8
2.0 of 5 stars
4
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 35 hotels in Bermuda
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 67
  • Address: 56 South Shore Rd. SN 02 Bermuda
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along... This description is based on information provided by the hotel.
Fitness Center Restaurant Swimming Pool
Check Rates: $475 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Reefs

( 31-35 of 180 )
“Disappointed at the Reefs”

The Reefs

1 of 5 stars
Massachusetts
Jul 11, 2008
5/10 found this review helpful

Okay, contrary to the great reviews this is a bad one and a complete disappointment in staying at the Reefs.

On my third trip to Bermuda; the Reefs was both a disappointment and an adventure, with the manifestation of ants in the room, and quite expensive with many hidden charges. Booked a Premiere Room at $578.00/night to learn that maid service for the room happened at 3:00p.m. for 5 nights, and the room was small save your money and book a delux room which is no different.

Construction is an interruption and be prepared in the future with the addition of 100 more residences THE REEFS it will not be the same to accomodate the vast influx of new time share residences, and it will not be the same. WITH SUCCESS GOES THE SPOILS for those booking in the future, after this year, so enjoy the Reefs this year. Their Beach is continually errroding, and it is small, as we battled through high surf with tropical hurricane Bertha and at high tide you have no beach.

My wife was doubled charged for the spa on the beach, so be sure to over over your bill carefully ,if you pay in cash. Dinner on the beach at Coconuts will cost you $90.00/couple for service and this was not let known in the package, and David Thomas, head front desk clerk, fumbled through a lame explantion at time of check out.

Felt sorry for the elderly people staying at the Reefs, as their is no accomodations for these people negotiating the many steep stairs with no assistance provided. It is not handicapped friendly.

On our last day we stopped at Coconuts for two coke's before departing, after spending $3,000 for 4 nights the charge was $6.85 for the two soft drinks and a friendly good bye . I approprietatly gave the bartender a not so CHERRY O!

The Reefs needs a major overhaul in the many #300 rooms , while they spend money on new apartments the rest of the property is torn up by the destruction of the old Wynham Hotel, loss of tennis courts and an erroding beach and construction annoyance and property that has been ripped up by storms deteriation. The reefs MOONWALK GATE, the Bermuda icon, is no longer, blocked off by construction debris and neglect and a path way patrolled by K9 dogs. Beware and Tresspassings signs all over the property.

Once the construction ends, the construction laborers spend more time looking at the bikini's on the Beach than on the job, you will have a resort destroyed in character and old charm which will never be replaced Beware of a possible disappointment, enjoy the Ants for your vacation dollars.
I would look to the Elbow Beach Club or Pompano Beach Club for a better beach with Pink Sand and a greater location.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — The Attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sailman's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 05, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Golf, Spa, Skiing / Winter sports
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Average price*: $475 (year-round)
“A great place, quite expensive... but it is worth it.”

The Reefs

Jul 8, 2008
6/6 found this review helpful

I have just gotten married and spent 4 days of our honeymoon in The Reefs.

The hotel is exactly the same as what you can see in the website, nice view, great beach, very friendly staff (Specially Carole Ann). The infinity pool is in fact an awsome place to take a picture.

I would recommend The Reefs as the most quiet and peaceful place I have ever visited close to the sea (Bermuda is not Caribbean destination), our package included breakfast which was good.

The hotel has excellent access to public transportation (public buses are the best way to move on while in Bermuda.

Maybe in the future My wife and me will celebrate our aniversary there...

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turista_ABC's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: July 08, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $475 (year-round)
“The perfect honeymoon!”

The Reefs

5 of 5 stars
Delaware
Jul 6, 2008
3/3 found this review helpful

We just returned from an 8 day stay at the Reefs and I have to say that it simply exceeded all expectations. I did all of my research via the net and was a little apprehensive but as soon as we arrived in the welcoming circular driveway, I knew that I had found a gem. The staff is attentive and welcoming without hoovering or being insincere. The grounds are very well maintained and the rooms are very comfortable. We already booked our return trip for next year!

  • This TripAdvisor Member:
    • Liked — Excellent service and fantastic views!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alilogo's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 35-49
Member since: July 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
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Average price*: $475 (year-round)
“Outstanding Hotel”

The Reefs

5 of 5 stars
Connecticut
Jun 28, 2008
3/3 found this review helpful

We have stayed at the Reefs for several years, and now book the hotel for an annual visit in June. We read so much about the construction. However, we contacted the hotel directly and received a complete update on the progress and all of our questions were answered about the possibility of the construction interfering with our stay. Our other concern was would there be an issue with having only one restaurant open, Coconuts, while the other two were under going rennovations. This proved to be a non-issue. In fact the hotel staff made dinner reservations for us several weeks ahead of our arrival to ensure we received our requested times. We thought about the leaving the hotel for dinner, however, we are glad we stayed, especially when we talked with other guests who dined in restaurants around the Island, and many of them indicated the food at the Reefs was better than most of the outside restaurants. The menu was limited, but with the specials every nite, we were able to enjoy different meals each night. The main attraction for us is the size and quality of service from the staff. Many of the staff have been at the Reefs for many years and this really makes our stay that much more enjoyable. We remember them and they remember us, which makes us feel right at home. We stayed 8 days/7 nights, and received a complimentary night free. We love this hotel.

  • This TripAdvisor Member:
    • Liked — Small Size of the hotel and the friendliness of the staff
    • Disliked — Bathrooms need a some updating
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emerson69's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: June 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
People with disabilities, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)
“Great views”

The Reefs

Jun 27, 2008
1/1 found this review helpful

Great location and spectacular views... due to construction, there was only one of the three reastaurants open, but we could always get a reservation and they added a third dine around partner, which was great!
The staff is most helpful and make you feel welcome and that you belong. Many remembered us from last year!!
Lot's more children this year which was unexpected, next year we will go earlier or after labor day

  • This TripAdvisor Member:
    • Liked — beach and views
    • Disliked — small spa, only one dining room open, noise from construction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolynbys's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: June 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $475 (year-round)

Reviews of The Reefs

( 31-35 of 180 )
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The Reefs Also Known As

Address: 56 South Shore Rd., SN 02, Bermuda