We (married couple, mid 50s) stayed at the Riu Mambo 17 June to 1 July and had a great time.
Initially I was disappointed at not booking and flying with Thomson (extra leg room and back of seat TV) but I have heard from others that Thomson (Monarch flights) are pathetic (major delays in the week we flew out and returned and awful meals on board) so when we booked and flew with Thomas Cook - guess what, extra leg room, back of seat TV and considerably cheaper than Thomson (TC 1, Thomson 0). transfer to hotel was good (45 minutes) but the 50 minutes wait around airport luggage carousel was a bummer.
A great resort. Three sister hotels on one complex and use of all of the facilities at each of them. However, we enjoyed the Mambo so much we only used the others for shops and the occasional show.
I really love Riu hotels (we've stayed in a few in Mexico and Spain); no form-filling check in, just a two-minute explanation of what's in the welome envelope (keys, safe key [free], luggage labels....) and then its straight off to lovely clean apparments - luggage followed within minutes.
Having looked about the adjacent Riu hotels the Mambo is much better than the Meringue.
The animacion team are the most enthusiastic bunch I have ever met (about 12 of them) they work from morning till early morning and without being pushy their engaging style had us joining in horse-shoes (greeted with cries of horsey horsey), boule and darts - we even won two of these on our last day (free bottles of rum!) At least one of the team is selling blackmarket copies of the Riu Hotels Club CD.
The evening shows are good - some by the animacion team others by acts that tour the adjacent hotels - Merengue and Buchata). The animation team's African show (which I wasn't keen to watch) was actually fantastic. We saw "Cats" at a neighbouring hotel, and that was great too.
We never had any trouble getting a sun lounger - either either beside the pool or on the beach even when i came down most of the time around 9.30 there where still loads of beds left. but get one under a sun shade - the sun is hot, the rain (when it happens for half an hour os so) is heavy.
The food is good, if a little repetative but I found something to eat at every meal we went to - after 3 days of All Inclusive I get a bit fed up with eating (no pun intended)
We tried the steak house three times without ever having to fight for a place in the early morning booking.
The beach is good - with pleanty of shady trees but not its not Caribbean it's Atlantic coast so don't go expecting white sands.
Rooms were cleaned everyday and spotless, also i would leave a tip for the maids becasue they leave the best decorations of animals mostly swans in towels they where fantastic and well done. Our room was also visited by two salamanders and a tree frog - the cleaners leave dorrs open while they clean.
At the weekends (Friday pm to Monday) a lot of the locals turn up and hog the sun beds and restaurant tables - Tuesdays are pleasantly quiet after the weekend.
We did three organised trips: Sunday all day horse riding which was great. Mega Trucks where you get to see the real Dominican lifestyle travelling in giant trucks and have fun in the process; and the half-day trip around Peurto Plata which was a right bore - the cable car trip was interesting but the wait to get on it was long and the view from the top, on a cloudy was, non-existant.
The Thomas Cook reps very really helpful and even the welcome meeting was interesting and only 45 minutes long. However, we paid $10 ($2 per card) to a Thomas Cook rep to send our postcards home via Miami rather than through the local post system. Those cards have still not arrived some 4 weeks later!
Overall a great place to visit and a good hotel and area to stay in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun