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Iberostar Dominicana Hotel: Traveler Reviews

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  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 526 Reviews
5.0 of 5 stars
265
4.0 of 5 stars
145
3.0 of 5 stars
56
2.0 of 5 stars
43
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 88 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 590
  • Address: Playa Bavaro, Higuey Punta Cana Dominican Republic
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Directly on the beautiful, sandy beach of Bavaro (Punta Cana). Colourful Caribbean flair. Water sports galore. All inclusive (generous, varied... This description is based on information provided by the hotel.
Check Rates: $174 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Iberostar Dominicana Hotel

( 18-22 of 526 )
“Paradise for a fortnight”

Iberostar Dominicana Hotel

5 of 5 stars
Reading, Berkshire, England
Jul 30, 2008
5/5 found this review helpful

A group of 8 of us stayed in the Dominicana from July 14 to July 28, joined by another 6 on July 17. In addition another 6 came on July 17 staying in the Bavaro. Ages ranged from 14 to 56. The 8 of us had an unfortunate start in that we were delayed for 12 and a half hours at Gatwick and eventually flew out on a Tristar charted from the Portugese airline LuzAir - not the best way to travel!! However, this did not spoil our holiday.All 20 of us could not speak highly enough about this resort.. The adults were able to relax and the younger members could do their own thing with a Rock Cafe and night club and very good entertainments team.

The rooms, gardens, pool and especially the beach made for a fantastic experience. The food was very good with plenty of choice and availability. The beach was just awesome, best I have ever seen. The staff were so friendly and helpful and couldn't be faulted - even with sweat dripping down their faces the bar staff were still smiling and joking. The beach bar was a must at any time of the day, situated right on the beach!! I found the beer and the spirits more than acceptable.

I was a bit worried about the weather before I left, several different forecasts talked about rain and thunderstorms every day but how wrong they were. For 14 days we had clear blue skies and temperatures above 35C , very, very, hot. There were a few torrential downpours during the night. You have to be careful in these temperatures because on the beach there was always a nice onshore breeze. I burnt the first day and had to be very careful in the sun each day between midday and 2pm. The beach was and is mind blowing and allowed for endless walks in both directions. The sea was lovely, fresh to get in because of the breeze but very warm once your in. The sea was very clear and had lovely turquoise blue colous. We spent most of our time on the beach. My wife spent endless hours snorkellig just off the beach and was able to see lots of coloured tropical fish.

The restaurants were good and the Steak restaurant was superb, we went there twice. I don't understand people saying they couldn't book up these restaurants - 3 days before leaving we booked the steak house for 14 - no problems and yet both hotels were full!!

Our friends in the Bavaro spent a lot of their time with us at the Dominicana - as stated previously the Bavaro is a lot quieter and the Dominicana is busier and at the centre of things.

The only slightly negative points I have is that the beach bar closed at 11pm - a bit early - and you needed to be up early to get a palapa/shade on the beach - 6.30 to 7am. However, there were always plenty of beach chairs available. The beach bar was nice in the evenings with the breeze. It does take a few days to feel comfortable evening time because of the humidity.

Most evenings we visited the Casino - good fun even just watching and air conditioned! I didn't see much of the entertainment but those that did said it was good. Very nce bar called the Piano bar next door in the Punta Cana.

We went on the Saona island trip - a very good all day trip and worth every penny - the island is very idyllic. Mind you the 2 hour bus ride each way is like a roller coaster ride - pot holes and bumps everywhere - not much chance of a nap! Some of our younger party thoroughly enjoyed the speed boat trips.

As I said earlier a superb holiday - best for us yet. Suoerb location, ecellent layout and beach and a very friendly people. Certainly better than Cuba and Mexico. How anyone could not enjoy this place is beyond me - perhaps they shouldn't be holidaying in this part of the world! I would certainly return and probably will. I would reccomment this hotel to anyone!

  • This TripAdvisor Member:
    • Liked — Upgraded to th Bavaro
    • Disliked — No complaints - liked it all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenalforever's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with friends
Age group: 50-64
Member since: September 02, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
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Average price*: $174 (year-round)
“Great Vacation-- Don't believe the few poor reviews”

Iberostar Dominicana Hotel

5 of 5 stars
pittsburgh
Jul 28, 2008
4/4 found this review helpful

What a wonderful vacation for the entire family. We booked our vacation through a travel agent and went through Apple. If you have never taken an Apple vacation, you have to do it. Everything is taken care of. Carlos our Apple rep at the hotel told us everything we need to know about how things worked the very first day and after that we simply enjoyed the beach and pool with out problem.

Our family went the second week in July. My wife and two daughters arrived at the hotel lobby 2 hours before check in. We were greated by a cocktail waitress with drinks for everyone in the family. Rum punch for my wife and I and Non alcoholic drinks for the kids. We were told our room would be ready early and that we were going to be upgraded to a junior suite. While our room was getting ready, we left our luggage to be watched by the staff and we went to the beach. We were happy when our room was ready early and the staff picked us up along with our luggage and drove us to our room in their golf cart. Everything about the resort was nice. The grounds are spectacular, the beach is by far the best I have ever been on and the service was good. While I had read a lot of poor reviews about the food, My family found the food to be good. The buffet style restaurants had so many options that if you couldn't find something you like then you are just being too picky. We were able to get reservations at three restaurants of our choice and really enjoyed the sea food and steak restaurant. The mexican restaurant was the third that we were able get, and while everyone said it was the best, It is the one that we enjoyed the least. Nothing bad, although it was the only air conditioned restaurant, just didn't enjoy it as much as the others. We walked throughout the three resorts the Iberostar has and the Dominicana which is in the middle between the Bavaro and the Punta Cana, seems to be the place where all the action is. The Bavaro is more laid back, and had far less people in the pool and on the beach. The Punta Cana had basically the same amenities as the Dominicana but without all the games and activities. I was glad the we chose the Dominicana. It is the central hub for all the activities.

The pool area was well kept and we never had a problem finding an umbrell on the beach for shade. You have to have shade between 11 an 1. We went in July and it is hot and the sun will burn you up if you stay out in it too long. We went through 3 bottles of spf 30 sunscreen in a week. The weather was perfect. it rained twice. both times at night . Both times for about 10 minutes. If you like it hot, this is the place to go. You had to be in the pool or ocean during the afternoon. In the evening it will cool off a bit, but the humidity is soooo very tropical that it is still hot even at night.

The one thing we didn't like about the resort were the drinks. While you could drink unlimited amounts, they just never seemed to get you going. Even after we found out on the second day, if you tip your bar tender and asked for top shelf liquour, you would get a better drink, the drinks were just not that good. The beer is El presidente, it is OK. You have to drink everything so fast because it gets warm. We found a good Dominican Rum called Barcello and stuck to drinking rum and coke.

We found everything about this resort to be enjoyable. Negative reviews come from negative people. If you can't have fun here then you can't have fun anywhere.

  • This TripAdvisor Member:
    • Liked — beach and pool
    • Disliked — drinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jzjnumber1's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: July 28, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: $174 (year-round)
“fabulous!”

Iberostar Dominicana Hotel

4 of 5 stars
Dumont, New Jersey
Jul 26, 2008
1/1 found this review helpful

My family and I went for a vacation and had a splendid time. The grounds are stunning, very well kept. Rooms are spotlessly clean and the beds were glorious! However, there was no clock radio in the room, so having no music for an audiophile was just a bit of a letdown. And the only reason you really need to know the time is for activities and dinner reservations, which were a little hard to get when you first arrive. The food was, at best, just okay, the buffet got tiring after awhile and some of the food the restaurants offered wasn't as good as advertised, but I didn't get to go to all of them, so I can't speak for them. Drinks flowed aplenty, seemed to be extremely watered down, but I guess that's a good thing, as no one needs to see lushes stumbling about! The staff is pleasant, fun and hilarious, not to mention extremely hard workers. Poolside activities were great, don't miss them! A pointer, if you choose to do step aerobics, don't do it in bare feet, that resulted in blisters! I cannot stress enough how beautiful this hotel was, I would highly recommend it for the value!

  • This TripAdvisor Member:
    • Liked — Gorgeous grounds and rooms
    • Disliked — Food could have been better
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blanchevp's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: August 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos
Was this review helpful? Yes No
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Average price*: $174 (year-round)
“Minority if an American”

Iberostar Dominicana Hotel

Jul 24, 2008
0/11 found this review helpful

Well- If you only speak English - it's difficult. This resort is truly European - most people speak Spanish, French or German. The front staff spoke English but forget asking for help from the maid or people walking the grounds.

Room was poor - air conditioning not working after the 3rd day someone finally came. The frig didn't work. I found out if you slip a $20 bill to the front staff you'll get what you need.We had 3 adults and 1 child in the room ( my son is 15 and considered an adult) but was expected to sleep on a small love seat that folded down to a so called bed. They charge him for an adult but he was given the child's bracelet and could not participate in adult programs - teen disco you must be 16.

We could only schedule 2 restaurants that we wanted and got "stuck" with Mexican for the 3rd.

We have been to several Iberostar All-Inclusive and this is the worst. If you want a great place - go to Iberastar Riveria Maya in Mexico.

  • This TripAdvisor Member:
    • Liked — Beaches
    • Disliked — Rooms - food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KeithPa's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 24, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $174 (year-round)
“Fun for everyone - even you!”

Iberostar Dominicana Hotel

4 of 5 stars
Manchester, England
Jul 21, 2008
7/7 found this review helpful

As we pulled onto the driveway I noticed that each tree didn’t have a palm out of place, the grass was immaculate and the gardens bloomed with Caribbean colour. After a 9 hour flight from the UK, followed by a 40 minute coach drive this was my cue that we had reached the Iberostar Domincana, it was a Thursday the 3rd July 2008.

The staff on reception quickly checked us in, we were able to fill out the customer information form once we got to our rooms which we just returned that evening (we hired a safe too for $2 per day). This was a great idea as we would have been stood in reception for a long time waiting for all the form filling to be done.

The group of guests were then split up and shown to their rooms. The Iberostar is split up into two large hotels, the Dominicana and the Punta Cana guests can share each others facilities. The layout is practically symmetrical so once you figure out your way round one you should easily get to grips with where everything else is…well maybe.

We were allocated two rooms in the “Bungalow” style buildings which are located in-between the Domincana and the Bavaro (this is also a sister hotel which you can walk around but you unable to use their facilities). Reception telephoned soon after we got there to ask if everything was OK, we asked if there was anyway we could get a room with a king size bed but they advised we had been given a room upgrade to the suite and they only have the two queen-sized beds. After briefly remembering something in the brochure describing these rooms at an additional cost we quickly thanked them for the room and promptly pushed the two queen-sized beds together.

The room was very spacious with cupboard space at the side of the front door, marble style tiled bathroom with bath, WC and bidet – oh errrr! Two queen-sized beds as mentioned, a step down into the “living area” with TV, sofa beds and mini bar. Then a balcony with a lovely view of the gardens, built in comfy seats and also a washing line to hang your bikini on. I only have a few small faults with the room, it smelled a bit strange…a bit like sprouts. It was similar outside of the rooms and I put it down to the drains and a lot of hot dry weather, the smell came and went and we left it at that. The air conditioning wasn’t particularly cold, although we had a friend in the room downstairs and his room was practically artic (through choice that is). Just one more thing, I filled in the form for the maintenance person to fix the balcony light and the card was placed back in our room and the light was never fixed. I wasn’t too fussed about this as it would only attract more mosquitoes and I was doing a fine job at the on my own! Other than that the room was fine, if anything wasn’t bearable I would have asked to change rooms but didn’t find this necessary.

On the first full day we generally attend our welcome meeting and then go find guest services to book the A La Carte restaurants. I normally take my diary then I can keep track of these bookings plus any excursions booked over the two weeks. We visited each of the restaurants and here is what I thought:

Mexican Restaurant – “Maria Bonita”. This is located in-between the buffet restaurants of the Dominicana and Punta Cana. It was traditional Mexican food as you might expect, the food was OK but we thought that as it was a later booking at 9pm the food appeared to have been kept warm until this time so we didn’t really enjoy it.

Tropical Restaurant – “La Marimba”. This is the Dominicana beach/pool front buffet during the day but transforms itself into a seafood restaurant by night. We all enjoyed our meals, each choosing something different: tuna steaks, grouper and salmon.

Star Rock Café – This is an American themed diner situated in the shopping complex. A reservation isn’t required here and we easily found a seat. The nachos that were brought to our table went down a treat but we were not too impressed again with the main meals. I would recommend the Star Rock to families with kids who are quote happy with a cheeseburger and chips. It’s good for adults too but I would probably just go for drinks and a snack.

Steak House Restaurant – “La Cana”. This is the snack/buffet restaurant on the Punta Cana side in the day. Some of the tables are sat on the sand which I think makes the place that extra bit special. I had sirloin steak with my favourite A1 sauce (which costs a fortune in the UK), and the whole meal did not disappoint. This is my favorite restaurant of the holiday.

Oriental Restaurant – “La Pagoda”. The pagoda is located outside the main entrance of the Punta Cana and is air conditioned hurrah! I don’t know if it has recently been refurbished but it looks quite new. Inside the restaurant is decorated in an Oriental theme as was of similar standard to those at the Iberostar Paraiso Maya in Mexico. We were invited to each sushi from the buffet, followed by soup I ordered Thai green curry for the main and we would help ourselves to cakes, fruit, cheese and biscuits etc. I enjoyed the Oriental restaurant the only downside was that there was no music playing, they had speakers though. I asked the waiter and he said no there wasn’t any but then walked around singing and encouraging the waitresses to do likewise to make up for this. Well can’t blame them for not trying.

International Restaurant – “La Sibila”. This is located next to the Dominicana buffet and is also air conditioned although it wasn’t very good as it was roasting in there. After realizing we had only been given the menu to read what order they would be served in (yes you eat it all!), we prepared ourselves for this feast. 1. Salmon with shrimps. 2. Soup. 3. Ratatouille. 4. Lobster. 5. Chocolate treats. The food was delicious and I have eventually tried lobster now, which I probably would have been too afraid to order normally. I did notice from the surrounding tables that there was a kids menu available if needed.

The buffet restaurants around the hotel for meals at all other times of day are faultless. They are clean, plentiful have a wide variety of choice. One morning I was offered a glass of champagne, I ate the usual eggs, bacon, mashed potato? Beans, French toast drank a coffee and then went back for a chocolate doughnut! OK well maybe I didn’t do all of the above on the same morning….but it was definitely all on offer.

We got to know two waiters Victor and Raphael; they couldn’t do enough for us so we made sure they were tipped at the end of our stay.

On a different note the Casino was great fun if you enjoy throwing your money away. The dealers pull out the most amazing hands, one after the other, wow such luck hmmm! I did enjoy the poker slot machine game which I won about £15 on but probably fed it back during the course of two weeks.

The entertainment team - these guys work more or less around the clock. From the pool in the morning, to the show at night and then kicking on after to the disco to do another show. You cannot complain about the evening shows, they are doing everything they can with what resources they have and that’s all you can ask for. I remember seeing one of the show girls walk out from the back of stage hitch up her sequined dress and ride off into the sunset on her push bike complete with feathers and full stage make up…perhaps she was going to the disco? Do they sleep? They can get a bit annoying with the “What’s your name and where you from” business but if you look like you want to be left alone then they will and that’s fair enough.

I have to cut this one short now as I’ve waffled on for far too long. I have been to Iberostars in Cuba and Mexico and the Iberostar Dominicana is a great all round hotel with something for everyone. Plus if you can’t find anything you like to eat in the buffet restaurant then don’t bother going away again as some people are just too hard to please! Adios my fellow TripAdvsiors. x

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beebz's Summary
Date of Stay: July 2008
Member since: August 30, 2007
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Average price*: $174 (year-round)

Reviews of Iberostar Dominicana Hotel

( 18-22 of 526 )
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