The entire experience was terrible. Told no at check in for an upgrade,told no with restaurant reservations, told no for catamarran booking, told no for extra towels, told no at restaurants for special requests, told no on beach for chairs. Get the point yet?
THIS resort has very poor customer service and poorly maintained hotel and grounds. And don't try to get a beach chair in the morning, as they are very limited and all taken even at 6:30 in the morning. Unless you are single & need a cheap hotel for spring break, would not recommend staying here EVER! As a matter of fact, we told the staff we would never be back. "Allegro Finito".














