A group of 6 of us travelled to this hotel with Nolitours. First off, let me say that Nolitours turned out to be a pretty great tour operator. I had heard some horror stories about them in past (even from my parents) but they were great for us. Very friendly and informative tour rep. Also, one of us lost our luggage upon arrival (great way to start a vacation for a first timer) and thankfully through the diligent work of the Nolitours staff, my friend had her luggage back in her hands that same evening!! We also flew with Air Transat, and even though my personal experience with them in the past has be horrible, this time everything was on time.
For the resort itself I find it easiest to breakdown into sections.
The Hotel Itself/Grounds - Very clean, and well maintained. Beautifully kept grounds, and friendly staff. As many others have said, the language barrier is a bit difficult, but just be friendly and patient, and they will try their best to accomadate you. The layout was excellent in my opinion. The Lobby, Casino, Shops, Main Restaurant, Stage and Disco were all located in the one centralized area, which made it easy to go from one spot to the next without having to walk a great deal to get somewhere. I find some resorts when they are overly spread out is a bit of a nuisance. All the rooms are located on your way to the beach from the above activity areas. About a 5 min walk. The pool is right by the beach, which was nice to get the breeze off the ocean, and there is also another small restaurant by the pool. Some people have said the water in the pool was cold. I personally did not have a problem with it. A little frigged to begin with, but once you are in, it's fine. For me I prefer to be re-freshed then be swimming in something that feels like bathwater, but that's just me. The pool was very clean though.
The Beach - Not the nicest beach I've seen (especially for Punta Cana). There was quite a bit of seaweed, but they did try and keep it as clean as possible by combing it each morning. The water itself was beautiful though, great temperature and fairly calm. If you go to the right once you are on the beach past the Bavero Royal and up a little walkway there are some vendors there. Friendly people and good prices. Most are willing to barter, and if they are being difficult then just move on, you'll likely find the exact same thing in the next shop.
Rooms - Not a huge fan of the room set up. I enjoy the villa style, however I found the rooms themselves a little cramped. Beds were ok, but only singles. Also, the jacuzzi style tub I thought was a waste of space, and not very practical. I would have prefered to have a bigger standup shower then the huge oversized tub (which takes a day to fill!) The maids were very nice though and we just left a little tip each day. Rooms were kept clean, and the mini-bar was well stocked at all times. I would recommend asking for the top of the villa though. Sound was an issue. It sounded like the people above us had about 8 children that enjoyed jumping around at 7am each morning!
Food - Since I've travelled to the DR mulitple times, I have a bit of an expection regarding food. This resort did not really meet them. We ended up having to eat at the buffet every night because none of us were patient enough to wait in line to make reservations for the a la cartes. It was basically the same type of food every night, with a bit of variation in the meats department. Good for kids though, because hot dogs, hamburgers, pizza, and french fries were always available. Don't get me wrong, none of us starved or anything, and none of us got sick from the food (just booze :D). It was just a little bland after a whole week of the same thing. I did hear the a la cartes were quite good, so if you have the patience to stand in line I would recommended it just to break up the week.
Excursions - We all did the ATV's and had a blast. I highly recommend it and it's only a half day. Well priced for what you get. You get to go to a local beach that has the bluest water I have ever seen, and sooooo warm for the ocean. A couple of others did the swimming with the Sharks and Stingrays and they all had an amazing time on that half day excursion as well. Some of us did the full day Catamaran, and even though they said it was fun, a lot of the time is spent on a bus going from one spot to another, and they didn't feel it was worth the money they paid for what they did.
Overall - I would recommend this place to a friend if they are looking for a fairly inexpensive holiday to relax. You get what you pay for. If you have have high expections, or like to be pampared, DON'T go here. We are all fairly laid back people and had a great time, just cause we relaxed, drank and ate! You are on vacation, enjoy!! Hope this helps :D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine