fter reading many comments on this site I was a little worried about certain aspects of this hotel. All I can say is there are a lot of sad people in the world who look for fault rather than trying to enjoy their holiday.
Quite simply the hotel is fantastic, the food is superb, the service is 5 star, the rooms are great and the wingers on this site should be locked up in a darkened room
From the start we were treated with total respect, our room was about 25 yards from the beach and 40 yards from the amazing pool complex. It was kept spotlessly clean with beers in the fridge at all times. I know there are some sad people complaining about the size of the shower. It is a standard European shower with plenty of hot water.. We never had a problem with towels, face cloths etc
With regard to the TV, I think there were about 15 English speaking channels including CNN, Fox News, Setanta Sports etc. How many more do you need when you are on holiday?
What can I say about the food? I have never seen such an incredible selection - There is plenty of freshly cooked ordinary food - eg burgers, nuggets, pizzas etc. For those who enjoy cordon bleu, the most amazing selection of fish I think I have ever seen - from Dorada to King Fish to fresh salmon and the biggest mussels in the world. Some of the fish is griddled in front of you, some have delicious sauces etc
Fresh meats are again cooked in front of you together with wonderful stews and cold meats. Fresh pasta dishes are also prpared before your very eyes. A most incredible selection of salads, dressings and vegetables are available, not forgetting the amazing variety of sweets
That is all available in the 2 buffet restaurants - Also available are 4 A La Carte restaurants with incredible Steaks, Italian Japanese and Mexican food. Not forgetting the snack bar with fresh charcoaled grilled pizza, rotisserie chicken, tortilla, burgers hot dogs and fries.
It would be impossible to try all the different dishes in a fortnight. To those who complain about the variety I can only think they were at the wrong hotel
Another whinge I read about was birds eating food from the tables at the hotel. The buffet restaurants are open plan with a lovely breeze and tremendous views over the beautiful gardens and beach. Some people load up their plates from the buffet, leave them on the table to go and load a second plate. Guess what, while they were away the birds would swoop down and have a feast. It was very entertaining for those of us watching. Especially when we told the people that they were sharing their meals with the birds!!
There are sad souls who take the sunbeds on the beach at some ridiculous hour in the morning. To combat this,play them at there own game and get to the beach early. I quite enjoyed doing this as it was lovely dozing in the early morning sunshine. Hopefully one day they will learn not to be so selfish
With regard to seaweed on the beach forget it. The beach is cleaned twice a day and this is a real non issue. Apart from that can you imagine palm trees coming down to white sand with clear blue sea? It is a tropical paradise
As for drinks being watered down this is rubbish. Named brands are available eg Bombay Sapphire Gin and Johnnie Walker Black Label. When ordering the drink ask for 'Mucho Bombay Sapphire and Poco Tonica - you get a lovely drink and have a little laugh with the staff at the same time
As for the language problem remember you are in a Spanish speaking country. The staff try very hard with English so be a little patient. Many of them speak better English than the English speaking guests and certainly have better manners! Take a phrase book with you and at least try to speak a little Spanish - you will get amazing results by trying
As many people have mentioned the entertainment staff try very hard from early morning to late at night - if you don't like it you don't have to join in. Don't complain. there are plenty of other things to do
We only did one trip - to the capital Santa Domingo. It was along day but very enjoyable and good value at $70 US. The journey takes 3.5 hours but it is interesting to see the towns and countryside as you drive through them
All in all this is a first class holiday resort where if you have any problems the staff try to sort them. eg my wife needed sanitary towels at 10.30pm - the lad at reception was more than happy to oblige
It's easy to find fault but much easier to enjoy what's on offer
Bu the way if you think I don’t know what I am talking about with regard to hotel standards I would point out that I have in the past stayed at the Burjh Al Arab in Dubai (supposed 7 star) Claridges in London and the Ritz Carlton, Half Moon Bay, San Francisco to name but a few. Given the choice I would go back to the Catalonia
Have a good holiday











