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Riu Naiboa: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 269 Reviews
5.0 of 5 stars
85
4.0 of 5 stars
87
3.0 of 5 stars
42
2.0 of 5 stars
32
1.0 of 5 stars
23
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#44 of 88 hotels in Punta Cana
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 362
  • Address: Playa Arena Gorda Punta Cana Dominican Republic
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Located on the eastern tip of Dominican Republic, hotel is ideally situated within a lush tropical landscape and calm waters. This description is based on information provided by the hotel.
Fitness Center Restaurant Swimming Pool
Check Rates: $242 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Riu Naiboa

( 17-21 of 269 )
“The worst experience in a hotel”

Riu Naiboa

Jun 11, 2008
1/1 found this review helpful

I arrived at RIU Naiboa hotel on 06/03/08 and was assigned a room. Upon entering the room I saw that the the living conditions were unfit. The room conditions were as follows: Mold in the closet, mold in the bathroom (tiles, ceiling, light fixtures), enamel peeled off the bathroom tub, unsanitary, one twin bed instead of a double size.I asked for a different room because of the conditions. Upon entering the second room, the living conditions were slightly better because mold was not growing in the closet. The living conditions were still unfit. After continuous complaints, research and calls I had to pay over $400.00 to be transfered to a habitable hotel. I went back to RIU Naiboa and checked out. I walked with my luggage and checked into the RIU Palace Macao. I remained at the RIU Palace Macao from 06/04/08 to 06/09/08. I was dissatisfied with the service at RIU Naiboa. Staying at theRIU Naiboa the worst experience the worst accommodations I have ever seen during my travels.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewJerseyItravelalot's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 11, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Lovley Trip”

Riu Naiboa

4 of 5 stars
Philadelphia, PA
Jun 3, 2008
1/1 found this review helpful

I took my mom to Rui Naiboa as a Mother's Day gift. I liked the fact that they took your picture upon arrival at the airport. From the time we stepped in the hotel we were treated like royalty. We were greated by Juliana who is the most professional person I have ever met, and she has the prettiest smile very welcoming. I travel alot to different Islands, and I think the service here was better than any other place I' ve been in the caribbean (Costa Rica, Jamaica, Panama, VI., etc.) We were put in a room facing the pool, which was a nice view. The whole room was spotless, I have read others reviews about the rooms having mold and being dirty, no towels( We didnot face this problem). Our bar was completely stocked which my mom loved. After about 30 minutes Juliana called to make sure that our room was acceptable and asked did we need anything( I like service like that). We had fresh towels everyday, the room was cleaned everyday, and the bar was restocked everyt wo days. One complaint that I do have is the food, it was not good and I got sick the second day there( Mom did'nt get sick). I think they leave the food out to long and it goes bad. Overall it was a good trip that my Mom will never forget. We went on the glass bottom boat, went swimming with the dolphins, went parasailing, and just laid on the beach. We didnt leave the resort but overall it was a wonderful experience and I would recommend that people give this all inclusive resort a chance.

  • This TripAdvisor Member:
    • Liked — The staff and service
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treasure30's Summary
Date of Stay: May 2008
Traveled with: Other
Visit was for: Quality time with family
Age group: 25-34
Member since: August 18, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel”

Riu Naiboa

May 6, 2008
2/2 found this review helpful

It was so beautiful there, and we would love to go back!! The thing is you cant really leave the resort, at least we didnt, as its kind of dangerous too. You have to stay within your resort. The good thing is if you stay at the Riu, there are 4 other Riu resorts you have access too!, so you can check out the others. Weather was beautiful, and beaches were gorgeous

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cat09Ohio's Summary
Date of Stay: May 2006
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: April 17, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Decent stay but in need of major updates”

Riu Naiboa

Apr 29, 2008
1/3 found this review helpful

The price for our stay at Riu Naiboa was excellent. The location was great and the beaches were beautiful.

We stayed at the Riu Naiboa in May 2007. The most important thing to remember is that the Riu Naiboa is an older hotel. It's frequently listed as a 4 star and it's not. It's a 3 star at best.

The hotel is in immiedate need of renovations. Our room was hot and humid the entire week we were there. We requested service on the A/C several times but the room never got to what we preceived as a comfortable temperature. The hotel lobby had cracked walls and they were actually doing some ceiling repairs during the time of our visit. Most of the public areas just looked older and tired. Our bathroom was substandard at best. There was mold growing in the shower stall.

The buffet food was okay. We stayed for a week and there was a bit too much repetition but it certainly was very edible. I wasn't a fan of the snack bar food at all, but my husband enjoyed it. It was mostly hot dogs, hamburgers, and pizza that had been under the heat lamp a bit too long.

The staff at the Riu Naiboa is excellent and very accomodating. They were extremely friendly and willing to honor all requests. We were there for our first anniversary. The waitstaff sang to us and presented us with a cake at dinner that evening.

I would recommend this hotel for an economical stay. Overall the experience was pleasant and if Riu would do some much needed renovations, it would have been fantastic.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seetheworld0506's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: May 06, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good for the price.”

Riu Naiboa

3 of 5 stars
New York
Apr 28, 2008
2/3 found this review helpful

My boyfriend and I stayed at the Riu Resort for 5 days, 4 nights. There are 5 hotels situated within the resort, we stayed at the Naiboa... one of the more reasonably priced hotels. The 2 "palace" hotels are the more extravagent hotels. While the Naiboa isn't the nicest hotel of the lot, it was still a good hotel that was only a 4 minute walk away from the ocean. The only not so good part of the trip was the food. All they really serve is buffet food that is not tasty and can leave you a little queasy at times. You can make reservations at one of the very few "resteraunts" they have throughout the resort, but you must do so by finding the guy who scheduled the reservations at 7am every morning. It is limited seating so if you don't find him until later you most likely will not be able to make reservations. I would highly suggest eating at the resteraunts rather than the buffet if at all possible. Most of the staff are bilingual and can be helpful if you only speak English. I would recommend staying at the Naiboa if you are looking for a reasonably priced place with a great beach.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annie444's Summary
Date of Stay: April 2008
Member since: April 28, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $242 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Riu Naiboa

( 17-21 of 269 )
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Riu Naiboa Also Known As

Address: Playa Arena Gorda, Punta Cana, Dominican Republic