Hotel very busy, no available lounges by the pool, room had no air conditioning, front desk said they can switch us to a "suite" for an additional $50 paid directly to the worker. The "suite" was just awful, bugs in bathroom, moldy and room smelled horrible --- needless to say we checked out after 2 days --- I could not enjoy myself. The hotel is in desperate need of a major renovation. If you are young and want to go away cheaply, and don't care about what your room looks like - this is the place for you.

I have just come back from this hotel i went 30th june for 2 weeks with my mum and my dad the hotel was not one of the best out of the 5 hotels but it was still good, the reception staff were nice and the entertainment staff were really good too.
the air conditioning in our room didnt work but they reception staff helped and let us move to a room where it did work.
breakfast dinner and lunch was really good there was a wide selection of foods for everyones appitite.
The beach was amazing white sand and clear sea, and the pool was also one of the best out of the hotels as it was bigger.
we flew with thomson from manchester and the flight was very good especially with the t.vs infront of you.
i think that spending a bit more to go in the other hotels there would be nicer but if you want a cheap hotel then this is the one.

I would love to stay at more expensive places, but I am a thrifty traveler and decided to go with the Naiboa. Lets just say I would never recommend this hotel to anyone. The rooms are hot with flea infested beds. My entire body is covered in flea bites. The AC barely worked. The maids took everything they possible could if it wasn't in the safe. They took cheap sunglasses, cigarettes, and even condoms! They went through our suit cases everyday. I know because I tested them by grabbing a towel off the cart and putting it in my bag. They conveniently forgot to leave us towels that day. The food was horrible, the dining staff was very good. The alcohol was watered down. The front desk made fun of me when I complained. I read the reviews on here before I left, and thought the bad ones were just a bunch of complainers. I should've listened to them. If you decide to go here. Stay, eat, and play at the Riu Bambu. I had a blast on the excursions and on the beach. The swim up bar at the bambu was fun as well as the night time entertainment. Honestly if you're putting the money into an exotic vacation, spend a little more. I learned my lesson.

We absolutely loved our stay at this hotel!! Juliana was the greatest at the front desk. She helped us with travel and seeing the nearby city of Higuey. The food was great as was the staff at the hotel. They always got everyone involved in the activities as there was plenty to do at all times. Pacha, the nightclub on the grounds was very fun. I wish they would have played more Bachata music, but they played more "American" music. Some people complained about the food not being what they wanted...but here's a hint...YOUR NOT IN THE USA. It was Dominican food and local produce. Same goes for the room. It was a little humid, but it was great. Plus, why would you spend so much time worrying about the room when there is so much to see. Wonderful selection overall. We ate at the buffet every night and never once got bored with it. We would definately, without a doubt, stay at this hotel again.