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Caribe Club Princess: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 532 Reviews
5.0 of 5 stars
182
4.0 of 5 stars
179
3.0 of 5 stars
63
2.0 of 5 stars
67
1.0 of 5 stars
41
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#35 of 88 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 355
  • Address: Playa Bavaro Punta Cana 4048 Dominican Republic
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Located at the Punta Cana beach, the larger beach of the island.The hotel has 135 suites and 215 superior rooms with air conditioning, balcony... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $256 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Caribe Club Princess

( 17-21 of 532 )
“Great time, great trip- almost perfect...”

Caribe Club Princess

4 of 5 stars
St. Louis, MO
Jul 9, 2008
8/8 found this review helpful

Just returned from Caribe Club Princess on Sunday, June 29. We had a group of 8, twenty-somethings, and overall, it was a great trip. Short version, we would return to this resotr. Relaxing time and enough "going on" that there is always something to do.

Here is the long version:
Arrived to beuatiful lobby. Rooms weren't ready, but we were there before check-in, so that was to be expected. We headed to the buffet for lunch and then headed to the bar, then to the pool. Pools (first and third specifcally) could use some cleaning. They are not your normal swimming pool blue. That being said, a large part of that is probably the sunblock and drinks from the swim up bar. Water was a good temp, no complaints.

Beach is gorgeous! I am more of a pool person- hate sticky sand, but this is soft, smooth sand. Nice sea breeze all the time made the temps there, even in June/July very reasonable. We had heard there were lots of bugs, so we came prepared with bug spray, listerine to spray doorways, and afterbite for once you were bitten. Didn't need any of it. I think I was the only one in the group to get any bites, and I had two all week there! I would have gotten more then that at home. The constant breeze helps keep them at bay.

We upgraded to the VIP package- booked through Apple Vacations, and apparently this isn't an option for everyone. If you can upgrade, do it!! It's well worth the extra $ up front. The first night there it rained, so instead of eating at the buffet, we ordered our free 24 hour room service (part of VIP) and headed to one of the rooms. We had our robes, a big umbrella, rum, beer, and cigars in the room when we arrived. One of the four rooms was missing theirs, but it was brought up a coupe of days later. Also, two of the four rooms were missing alarm clocks- strange, but they were eventually brought back to the rooms.

We made dinner reservations for the rest of the trip. Tried the Chinese- probably the worst food on the property, I wouldn't waste a night on this one. Next night was Italian- not too great either. Mexican and Brazilian were both great. We repeated at the Brazilian restuarant as that was the one location that seemed to agree with everyone's systems the best. About that- someone (another guest) told us on arrival not to eat the eggs at breakfast. They had been there for over a week, and avoided the eggs, and hadn't had stomach problems. Most of us avoided them leaving for a very boring breakfast day after day. (think dry toast, boiled potatoes, and cut up hot dogs). Those that ate the eggs were in no worse shape then the rest, so if you like an omlet, go ahead and try it. We did the steak restaurant for our VIP dinner, and it was great. Good presentation, good service- long meal. We were there for over 2 hours, and did this the last night. Might have been better to do that during the middle of the trip, but good none the less.

Within the first 3 days of being there, we had all gotten sick. Stomach cramping, nausea, etc. We tried forever to figure out what we had all eaten in common, and the only thing we can figure was the beer! We all avoided it the rest of the week and didn't have any more significant problems. Do take you imodium from home, and lots of tums- you will need them!!! I travel frequently, and often have some minor stomach troubles, but nothing like this, and never have I seen a whole group affected. They do have a shop on site that provides this, but they are expensive- $9 toothpaste.

We did two excursions provided through our tour group. We did the Marinarium excursion- well worth it. Boat ride, snorkeling with sting rays and nurse sharks, and a booze cruise back to the bus. Good time had by all. We also did the ATV excursion. 2 in our group had been to Punta Cana in the fall, and said it was amazing. The one offered at the hotel was not the same tour. we saw a golf course, an old abandoned hotel, a rock quarry, etc. Not worth the $, and really not worth the open air bus ride with the exhaust pipe pointing in the passengar area the entire hour ride there. If you do an ATV excursion, make sure to get clarification before hand about what you will see. There is supposed to be a great one that takes you to a cave with a natural pool in it- not ours!

Last few days were spent taking advantage of our motorized watersport (1 hour boat ride) and complimentary massage on the beach. Both were great. Don't do the boat ride if you are suseptible to sea sickness, or are not a frequent boater. It's a rough ride.

We took drink containers with us with coolie cups around them to keep drinks cold. They were a big hit. We had a lot of people asking us where we got them, and even offering to buy them from us. (We found them at Walmart)- not quite a bubba keg, but perfect for what we wanted them for. Take something to put drinks in. The service at the pool bar was very slow. In fact, often, we got out and went to the beach bar b/c it was quicker. The bartender at the pool bar is constantly force feeding mamajuana shots to the guests, and he is the only one there, so forget about getting a regular drink.

On the topic of bartenders- Kelvin is awesome. He works at the 24 hour bar in the afternoons and evenings. Very attentive and friendly. The bathroom near this bar is disgusting- probably the worst on property for good reason. It's closest to the swim up bar, the snack shack, and the 24 hour bar, so it gets pretty constant use. The day we arrived, there was no toilet seat in the women's. That was replaced the next day though.

Rooms- our room was great. Since we were VIP, we were in rooms with balconies, partial pool and ocean view, vaulted ceilings, and a sunken living room. Great, and large enough for all 8 to sit and play games at night. We never had a problem with bugs in the room despite a few spills the first night- we were on the third floor. 2 of the other rooms did have very small ants. Not enough for them to complain about, and only really bothersome when food was left out. American applicances plug in with no adapters, take small bills for tips- it will greatly improve your service throughout the trip, and enjoy yourself.

The facility as a whole is beautiful. Trip was relaxing, and we are ready to plan another adventure. If you have specific questions, feel free to write.

  • This TripAdvisor Member:
    • Liked — Beach, service all around, size of resort
    • Disliked — food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtSTL's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: November 13, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $256 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Beautiful Place, but terrible food and got very ill!”

Caribe Club Princess

1 of 5 stars
Missouri
Jul 7, 2008
2/2 found this review helpful

Stayed at the Caribe Club Princess from July 3 through July 6, 2008. The beach and pool was beautiful. The staff was friendly and helpful. But the few positives cannot outweigh all the negatives.

We used Apple Vacations and their staff was friendly and helpful. The Punta Cana airport was nice and easy to navigate. The Apple staff took us to the resort via airconditioned bus and it was about a 30 minute ride.

Check in was easy and we had no problems with the front desk. However, I read all the tripadvisor posts before leaving and found many of the same situations occurring during my stay. The room keys assigned by the front desk didn't work upon check in and it took about two hours for a new set of room keys to arrive.

The resort is fairly small, but the front desk/reception area is located a long distance away from the resort/rooms/pool area.

My biggest dissatisfaction with the Caribe Club Princess was the food. It was awful. I have travelled everywhere (throughout the caribbean and mexico) and have been able to find something to eat to survive. Not here. Buffet was terrible. Snack bar was even worse. Only thing edible was a the desert bar (ice cream). I pretty much starved for 3 days. The food was prepared very poorly and the Caribe Club did little for variety. The same food on the buffet showed up at the specialty restaurants at night.

The bread was always three days stale, the soda was watered down and the meat was always questionable. The service in the buffet was terrible, they pretty much ignore you (I was always polite and offered a tip..still didn't help.)

On the second day I got very sick to my stomach and spent the rest of my trip sitting on the toilet. My wife had many of the same ailments, but not as bad as mine. I am still sick (3 days later) as I write this review. I did not drink anything but bottled water and only at the buffet once.

The best part about the Caribe Club is the pool area and beach. The beach is amazing and one of the best I've seen. The pool is great. The activity staff goes out of their way to keep everyone entertained. The pool bar is staffed by "Jose", who has a great personallity and aims to please. His drinks are strong and fast. Jose pushes a native drink called "mamjuana", which is served as a shot. Mamjuana is a rum based drink with honey, cinamon and some local tree roots or bark. Jose was a bright spot for our trip everyday in the pool.

This resort is primarily habitated by non-American guests. People from Canada, Puerto Rico, Dominican Republic, Germany, UK and Italy were all represented during our stay. Some of the guests from Puerto Rico were rather rude at times and became annoying at the pool, but they are from a different culture than Americans. Some of the travelers from Europe were not so courteous as well.

We left the resort one day to tour a local cigar-maker since we were told that many of the cigars sold in the local stores in Punta Cana were forgeries. The prices at the local cigar-maker were much cheaper and well worth the money for the cab ride.

Check out was easy at the Caribe Club. Apple provided a large air-conditioned bus again and transportation to the airport was very good. Leaving the Dominican Republic is much more of a hassle than getting there. They only had one crew working the security check point that was servicing the entire airport (probably 10-15 flights within a 2 hour period). This took forever and was not air conditioned. Therefore, all visitors were boarding their airplanes uncomfortable with sweaty attire.

Overall, I would consider returning to the Dominican Republic in a few years, but would not stay or recommend the Caribe Club Princess. On the flight home another couple told us about their stay at the Paradisius and they had identical complaints.

I will probably go back to the Mexican Riviera Maya for a quick inexpensive getaway next time.

I am not generally a negative person, but I felt compelled to write this review. If you are going to Punta Cana, I would suggest paying some extra $$$ and going to a resort that is 5 star or better....then maybe this won't happen to you.

  • This TripAdvisor Member:
    • Liked — Jose the bartender at the pool bar. Bavaro Beach.
    • Disliked — Food!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kiethc's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: August 26, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $256 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice for the money”

Caribe Club Princess

4 of 5 stars
Jefferson City, MO
Jul 7, 2008
3/4 found this review helpful

After reading some of the reviews on here I was apprehensive about this trip, but overall it was a good place especially for the money.

First the good.... The rooms were all close to the pools, beach and restaurants which was a big plus for me. My room was always clean, the firdge was always stocked with plenty of soda and water and most importnatly the air conditioner kept the room VERY cold. Jose at the pool bar made the day at the pool fun and entertaining, the local beer is pretty good. The mexican specialty restaurant was EXCELLENT I could eat there every day (I suggest the chicken fajitas). One nice thing was they did not limit the number of nights you could eat at the specialty restaurants you just had to make reservations.

Now the not so good.... If you can get a soda in the restaurants when they finally came out they were so watered down you might as well drink water. I was beginning to think that maybe Domincans did not drink anything with their meals because there were times we had our main course of food before they would even take a drink order. The food on the buffet was not good, lots of fish and other items most americans arent accustomed to eating. There were lots of locals from Santo Domingo, Dominican Republic that came in Friday night and "took over" the pool bar on Saturday, I say took over because they were so loud and obnoxious that no one wanted to be there anymore.

Overall this was a good trip and I would definitely go back to Punta Cana, adn would consider going back to Caribe Club Princess if the price were right again.

  • This TripAdvisor Member:
    • Liked — Air conditioner worked, Pool bar, beautiful weather (not as hot as mexico)
    • Disliked — buffet food, poor service in the buffet, watered down soft drinks in the restaurants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J-Wags's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 12, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $256 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent hotel”

Caribe Club Princess

5 of 5 stars
Morecambe, Lancashire
Jul 3, 2008
3/4 found this review helpful

We arrived at Punta Cana on 9th June and after collecting our luggage made our way to the Caribe Club Princess. On arrival we were served juice and checked in pretty quickly. We got a safe key and hopped on the transport and were taken to our rooms. The bellboys followed on with our heavy suitcases.

Our room was on the top floor of the building and overlooked the back which was fine. The room was clean and tidy and the air conditioning was great.

All staff were friendly and I'd like to say hi to Clifford down near the beach area selling trips, he was always polite and said hi.

We had a massage near the pool which was great.

We loved the bar down next to the beach after the shows and the lobby entertainment. It was so nice to chill out on the beach.

The entertainment/shows were good especially the lion king and the dancers were fab.

We had such a great time and we thought the food was fine. We also booked into the Brazillian Restaurant and the Chinese which were both very good.

All in all a great holiday and I'd definitely recommend it to anyone. I especially enjoyed all the rum and coco loco's.

  • This TripAdvisor Member:
    • Liked — The lovely wildlife and scenery around the complex
    • Disliked — The mosquitos we were bitten really badly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alethea48's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: May 05, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $256 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very Nice Hotel, Food needs Improvement!!!”

Caribe Club Princess

2 of 5 stars
Upstate, NY
Jun 26, 2008
2/3 found this review helpful

We returned home Tuesday June 24 after 7 night stay with party of 7, 4 adults, 3 children. Overall the physical plant, buildings,pools and grounds are in very good condition. The beach is beautiful, the rooms clean. Basically we had a delightful time. The only major complaint was the quality of the food. Having stayed in all inclusives in Mexico and in Puerto Plata, DR and elsewhere this was the WORST food we have ever encountered. The best meal was breakfast, as for lunch and dinner forget it. The staff is very poorly trained both at front desk and dining room, however bars and housekeeping staffs were well trained. This hotel could be excellent with an improvement in the dining room.

  • This TripAdvisor Member:
    • Liked — Pools and beach
    • Disliked — Food quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexrabi's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 65+
Member since: November 29, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $256 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Caribe Club Princess

( 17-21 of 532 )
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