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Punta Cana Princess All-Suites and Spa Resort: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 501 Reviews
5.0 of 5 stars
249
4.0 of 5 stars
142
3.0 of 5 stars
41
2.0 of 5 stars
51
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 88 hotels in Punta Cana
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  • Hotel class: 4 of 5
  • Rooms: 270
  • Address: Playas de Bavaro Punta Cana Dominican Republic
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Check Rates: $285 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Punta Cana Princess All-Suites and Spa Resort

( 25-29 of 501 )
“Wonderful Resort”

Punta Cana Princess All-Suites and Spa Resort

Aug 11, 2008
7/7 found this review helpful

We were a group of 4 couples we stayed at the resort from the 2nd-9th of August. Let's start by saying the resort and staff are all great the beach is the most beautiful beach I've seen. The staff tries very hard to understand english which really isn't their problem since we came to their country. None of us never got sick from the food and we already knew not to drink the water but they provide bottled water at all the bars and restaurants all you had to do was ask. Hats off to Steicy at the front desk,Emilio at the lobby bar and Santa at the beach restaurant you guy's were the best. The animation team was awesome and they tried to keep everyone entertained. If you are looking for a party resort go somewhere else we were there to relax away from our kids and everyday lives. We will be back in the near future.

  • This TripAdvisor Member:
    • Liked — location,no kids allowed
    • Disliked — like everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawny64's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: September 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $285 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“We loved it! No major complaints here!”

Punta Cana Princess All-Suites and Spa Resort

5 of 5 stars
Philadelphia, PA
Aug 10, 2008
8/8 found this review helpful

My now fiance and I went to the Princess last summer and had arguably one of the best trips of our lives. To start with, the staff was fantastic. We were making friends with all the staff members, which really gave the resort a personal touch. We felt that they knew us and treated us like VIP's. It really does make a difference when you go out of your way to treat people nicely, because a lot of times, they will reciprocate.

The rooms were more than large enough for the 2 of us. The maids kept them clean and turned down our beds for us each night.

I notice the bad reviews are picking on the food here at the resort. I personally did not expect gourmet meals, so maybe this is why the food did not bother me. I'll admit, their idea of pizza and hot dogs at the snack bar or not what most of us would get at home, but the restaurants and buffet did not make me sick or make me think that the food is terrible. The food was just above average. Not the best, but certainly not as bad as some seem to think.

The beaches were fantastic! We upgraded to the VIP package and had access to the beach beds. Well worth the extra money in my opinion!

On nights when we could think of nothing better to do, we would head out to the casino nearby. Someone from the resort will drive you in a golf cart off the resort grounds and drop you off right in front of the casino door. The casino had some black jack, craps, roulette, slots and a poker table. Perfect for any gambler! When you wanted to go home, just go out front and tell the guys where you need to go and if a Princess cart was not already there, they would call one in for you. Very easy and never felt unsafe.

Some nights, we just felt like walking off our dinner, so we would just walk the resort and enjoy our surroundings. The resort contains unique plant and wild life.

I do not fault anyone for writing a bad review if they had a bad experience. It is possible that sometimes we get lucky and encounter very few problems, while others do not get so lucky. So while I will not guarantee that you have a flawless vacation, but I will say that the Punta Cana Princess holds the potential for an amazing vacation!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adamflyers's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: August 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $285 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Read before you go (and don't believe any bad reviews!)”

Punta Cana Princess All-Suites and Spa Resort

5 of 5 stars
Philadelphia
Aug 10, 2008
7/7 found this review helpful

Let me start by saying that before leaving for this resort I was a little trepidatious because people had complained about several different things. However, upon the conclusion of my week at this resort I was left wondering if the people who wrote those bad reviews stayed at the same resort! The resort was truly one of the best vacations that my family has ever been on. I do not normally write reviews but was compelled to write this one in the hope that people will read this and not listen to the other reviewers who clearly have expectations that could not be met by any resort, much less one at this price point. I traveled with my parents, sister, her boyfriend and my boyfriend. My boyfriend and I are in our 20's, my sister and her boyfriend are in their 30's and my parents are in their late 50's/early 60's and we all had the same opinion about the resort.

Beach and Pool:
First and foremost, the beach was one of the most beautiful that I have seen. Between myself and my family, we have traveled pretty extensively through the Caribbean and Europe and still found it one of the nicest. The tanning beds were quite possibly one of the best inventions that was ever created for the beach and we never had a problem getting three, even when we slept in and had a late breakfast before heading to the beach. The sand was wonderfully soft and white and the water was beautiful and turquoise. There was very little seaweed and what little seaweed there was, was quickly raked up by the resort staff and removed. There was great butler service on the beach for drinks and unlike previous reviews we did not find that this service was non-existent. The pool was also wonderful. The swim up bar was great and there was plenty of activities if you wanted to participate. Again, unlike other reviews we did not find the Animation team annoying. They would recruit you for activities if you desired to participate but would leave you alone if you did not wish to do so. They did a great job keeping the guests entertained and really made an effort to have a variety of activities available. My boyfriend especially liked the beach volleyball!

Spa:

My Mom, sister, and I all had appointments at the spa and found the experience great. The massages were in a great hut near babbling water and the staff was nice. As a regular spa goer in a big city at home, I found the atmosphere was exactly what a spa should be and the prices were relatively reasonable for a resort.

Food:

Now this was the area that I was most worried about after reading previous reviews but those worries were misguided. The staff truly makes such an effort to provide a variety of food and excellent service. The morning and lunch buffets had a great selection. I think the key to the food at this resort is picking things that you know are fresh and have not sat out. The lunch buffet had a great pasta station where fresh pasta was made to your individual taste and the morning buffet did the same thing with omelets. I did not have one problem with any of the food and I normally have a very tempermental stomach and am also an extremely picky eater. We talked to several other guests and found they did not have any problems either. The a la carte restaurants were also great. My family and I ate at the Italian restaurants at our resort and at the neighboring resort and both were wonderful. They truly do special touches such as bringing bruschetta for the table or delicious welcome drinks. We also ate at the Mare Nostrum restaurant which had the most beautiful atmosphere right on the beach. The fondue restaurant was also a crowd pleaser and was my personal favorite. The shrimp there was fantasic!

Room and Staff:

Our room was truly lovely. The room was cleaned twice daily and we always had fresh towels and beautiful flowers upon our return to the room. Bottled water was restocked daily as well as Coke and beer. All of the water at the resort is filtered except the shower and sink water so that was never a problem! We did tip our housekeeper two dollars daily but she did such a great job, it was well deserved. The room is spacious and the beds were very comfortable. We were in building four and my parents were in five but both were close to the pool and beach. The staff all throughout the resort were so upbeat and always willng to help. You can really tell how much effort they put in to keep the guests happy.

Resort Grounds/Check-in:

The resort grounds were beautiful. The landscaping was well-maintained and always clean. The resort itself was spotless. The lobby was spacious and had a lovely bar. Our check in went smoothly with a cold towel and welcome drink to greet us. The bus ride from the airport was not nearly what other reviewers have written. Although it was a bit bumpy and the town you drive through is poor, this is neither the fault of the resort or the responsibility. If you have traveled to any other Islands in the Caribbean, you will find that most of them share this quality in that they are poor countries with neither the resources or the manpower to have the road systems we have at home.

Overall, I have come to the conclusion that some people forget what the art of traveling is about and that is that you are experiencing another culture. In this same vein, this means that you should acclimate to their culture, not the other way around. The people who wrote bad reviews also seem to forget that this is an all-inclusive resort. Therefore you are never going to get five-star dining because you are not paying for five-star dining. The resort did a fantastic job getting as close to this standard as they could get and we were very appreciative. If you are going on vacation for five star dining then go to NYC and spend hundreds of dollars instead of an all-inclusive resort on an island in the Caribbean. My parents have stayed at several Sandals resorts which were triple the price of this resort and found the food to be the same quality. I hope this review helps those that felt the same trepidation as I did upon reading previous reviews. Don't listen to them! My boyfriend and I just completed the Bar exam two days before leaving for this vacation and needed a break from the real world after three years of law school and two months of 24/7 studying. This was the perfect relaxing, stress-free vacation!

  • This TripAdvisor Member:
    • Liked — Beautiful beaches and excellent staff and amenities!
    • Disliked — Leaving!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devybug's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: August 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $285 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Perfect Honeymoon (although more vegetarian menu items would be nice)”

Punta Cana Princess All-Suites and Spa Resort

5 of 5 stars
Athens, Ohio
Aug 7, 2008
5/6 found this review helpful

We are so happy that we chose this resort. Being adults-only meant that it was a much more mature and peaceful environment. Yes, people still had fun, especially in the pool area, but there were no screaming kids (and no turds in the pool! Yes, we saw a poo in the pool at the sister resort where we did scuba instruction).

The sister resort was a couple-minute walk away, plus they had shuttles. There are more food options, nightly entertainment (moderately entertaining), a late-night disco, and nice grounds to walk around there. There are a lot more birds wandering the grounds over there. We took a random early morning walk along the mangrove path to the neighbor lobby and were delighted by all the birds and fish we saw along the way.

The room was very nice. We were concerned about some little ant-like bugs when we first arrived. We told the front desk and they took care of it. We later realized that every time the cleaning lady put new flowers in the bathroom, the little bugs came out of the flowers. Harmless, and we happened to have a little natural bug repellent that took care of them.

The cleaning ladies work hard and long hours. Sometimes they'd forget a towel or something, but if it was important enough to call the desk or ask her in the hall, we always got what we needed in minutes. Even when we broke a lamp late in the night, she was there in minutes to clean it up. She certainly deserved a little tip left daily.

It does help to know some spanish. It will get you things you need much easier!

The staff there was wonderful. There is even one guy on the grounds-crew that will take off his boots and shimmy up a tree for coconuts and cut them open for you to drink, and refill at the bar with more drinks! He did not ask for payment, but we tipped him decent for all the effort, and we loved our fresh coconut! Try to catch their names and you can fill-out a "smile" form to hand in at the desk and hopefully help your favorite staff earn incentives. (the forms are in your room when you arrive)

The food was all good. The buffets always had good selections. The smaller buffet has a wonderful view of the ocean. My vegetarian wife always found decent meals at the buffets. The restaurants however are not vegetarian delights. Only the Italian restaurants at both resorts had vegetarian options. The fondu place was nice also, but for some reason we only got bread to dip in the cheese, no veggies like the menu said. The seafood restaurant did make a special dish for my wife by running to the buffet for a few veggies and cooking them. Nothing special, but at least she wasn't eating bread while I ate shrimp and salmon. It was sort of frustrating to be limited so much by vegetarian needs. Doesn't seem like it should be so difficult.

Overall the grounds were immaculate and beautiful! The stone walkways did get hot so remember sandles. The VIP beds on the beaches were really great, and the other bungalows for beach chairs were great too. Another nice thing about this small resort is that you don't have to worry about reserving your chairs early in the AM. There are always open chairs. We never left blankets to reserve spots while we left to eat. We always found a nice place to relax when we got back. Granted, the VIP beds helped the cause a lot.

I'd highly recommend this place to honeymooners and couples not looking for wild night life.

  • This TripAdvisor Member:
    • Liked — Beautiful, peaceful, and it was great to be catered to like we were really wealthy (not just having the parents help pay for a honeymoon).
    • Disliked — Lack of vegetarian options outside of buffet and Italian restaurants.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HobieCat27's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $285 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Most Beautiful Beaches!”

Punta Cana Princess All-Suites and Spa Resort

Aug 6, 2008
3/6 found this review helpful

My husband and I stayed at this resort for 5 nights. The resort is so beautiful and the beaches took my breath away. Our room was great and everything was kept extremely clean - room, beach and the grounds.

We too, were a little nervous about the food considering we had read reviews from this site before we went. The food was fine. We did have a little bit of upset stomach but that can probably be expected due to the kinds of food we tried that we were not used to. But overall, the food was fine.

The only trouble we had was that we did not speak Spanish fluently. Most of the staff did not speak English very well. But we managed. We did have one waiter, Ramon, that went especially out of his way to make us feel welcome.

We loved visiting there and would go back.

  • This TripAdvisor Member:
    • Liked — The Beach
    • Disliked — Difficulty in communicating with staff - I could not speak Spanish very well
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngieFromVA's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 06, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Other
Was this review helpful? Yes No
Check Rates
Average price*: $285 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Punta Cana Princess All-Suites and Spa Resort

( 25-29 of 501 )
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