We have just got home after an amazing holiday at the Ocean Blue Resort, and wanted to review the place as soon as possible ... especially to respond to negative comments by others.
We'll take you through what was a fabulous experience step by step.
First of all, don't dismiss this as a knee-jerk review by rookie travellers who havn't seen the world ... this is our seventh time in the Dominican Republic, and won't be the last, as the experience was positive from the very beginning. This wasn't destined to be the case, we've been around and have been disappointed in the past, but we expect good service, good facilities and good surroundings, and if we don't get them, we let people know.
After a 10 hour flight from the UK and a 35 minute transfer, we were in no mood for any nonsense, but check-in was a great start. Fast, efficient, and a (very) well air-conditioned area. A huge, well presented lobby area floored with polished marble is always nice, but a relaxed ambience and pleasant staff made a real difference. Sure, you won't be discussing astro-physics with the reception staff or the bell-boys, but their English was good enough to get by. All they need to be able to discuss is luggage, rooms and keys, which they did very pleasantly, always with a smile. Don't forget how hard these guys work and how little money they get paid for it ... I wouldn't be smiling if I was in their shoes, that's for sure.
Our cases were tagged, and brought to our room within 30 minutes. During this time, we were taken to our room by another bell-boy (always smart in their starched white safari uniforms) who showed us the facilities. On his way out, I had to stop him to give him a tip ( I HATE it when they hang around EXPECTING a tip ... they never did this). This may be a personal thing (or maybe an English thing?!) but I tip whan I'm happy with the way I'm treated. I DON'T tip in order to get better service next time, which seems (to me) to be a peculiarly American thing).
The room was big, cold, well equipped, and with the biggest spa-bath that we've ever had in a Dominican hotel ... this all suggested that these guys were trying hard to impress. The bathroom was floor-to-ceiling marble and mirror, big enough for two, and with 'his-and-hers' basins. The cold water was cold, the hot water was (very) hot, and everything was cleaned every day(normally by lunch time). What more can you expect? Clean towels every day? Check. An extra bunch of clean towels when we called reception to ask for more? Check. The spa-bath was more than big enough for me (pretty big, see below!), and was powerful. Here's a tip ... take a pack of Milton baby-bottle sterilising tablets with you, fill the tub, and run them through the jets ... then you know that you're not sitting in the last guest's dirt!
We got the king-size bed that we requested a few days before arrival, which was big enough to make me feel like a munchkin (not easy for a 6 foot 3, 260 pound bloke). Make that a very COLD munchkin, as the electronically-controlled air-con worked a treat (controllable in half-degree steps from 'far-too-warm' to 'far-too-cold'). We had it set at 'far-too-cold' for the first day (I always like to open up the throttle on air-con to see what we're dealing with). Then I caught a head cold. This was GOOD air-con.
Electronic safe (free for the stay) was big and sturdy, cable TV (lots of Spanish channels, but hey, you're in a spanish-speaking country ... deal with it!). Rachel Ray and Regis became firm favourites of ours. You Americans get abc, CNN and the weather channel, so (again) that should keep you happy. If you want to watch cable for two weeks, stay home. The TV did its job (no 50 inch plasma, but hey). So did the fridge, coffee machine, iron, and the hair drier (my wife is fussy, but didn't complain once!). The ceiling fan was set to the 'suck' setting (there's a switch to set it to 'blow'), which made things even colder, and probably helped my head-cold to dig in. Our bedside lamps were troublesome for the first day (both crackling and popping), but a call to reception produced a maintenance guy (who brought along a security guard with him ... he'd no need to bring him along, my wife isn't THAT scary!), and fixed them both. One started to crackle again (a pain, but hey), so the maintenance guy came back and replaced the whole lamp and base. Can't ask for more ... everything breaks eventually, and in large hotels, there'll be a guest in the room when it happens. Our safe also failed (locking in my i-pod, which I can't survive without), so a techy guy in a safari suit came (within 20 minutes) and opened it (with a security guard watching him). It did the same thing again two days later, so the same team came to the room (again, within 20 minutes), and replaced a bunch of the electrical bits in the safe door, and no problems since.
An important point is that the floors in the room are fully tiled, and CAN be a little slippery if they're wet or sandy. The maid will get rid of the sand every day, so if you try to keep things dry, then you should be ok. Go to any beach resort and you'll face the same issue.
Outside, the view from the balcony was truly first class, and we were on the third floor, which meant a few stairs, but that was no problem. We were half way between the beach and the restaurant, both of which were maybe five minutes walk away. Again, this wan no problem, as the walk was through excellent grounds, which were really well maintained with the obligatory palms, flower-beds and water features. Lovely. There was an army of guys keeping things pretty, and they get to use nothing more than a mower and a machete!
If you're REALLY lazy, then you can get round the five minute walk using the tram, which buzzes between the pool and the restaurants all day. If you want a chauffeur driven limo, then may I politely suggest that go to Vegas. If you want a ride on a 'rough and ready' (but very cool!) tram, then the Dominican is for you ... these things are pretty common over there.
A nice touch to the grounds was the use of rock-shaped waterproof speakers along the side of the walkways ... these piped local music at you which was great, if a little eerie on the way back to the room after a shot or two of rum!
The beach was great ... the usual fine, white coral sand (and the odd cigarrette butt - will you guys either quit smoking or use an ash tray?!), warm water and a cordonned-off area to keep the water-sports boys out of your way. Loads of sunbeds, and loads of shade (you'll need it if you have Anglo-Saxon skin like mine). There were a few dozen Cabbanas to either side of the beach (wood and fabric sun-shades), which were reserved pretty quickly, but worth reserving. A few of these were trashed by Tropical Storm Fay (which hit hard for a day), but made good the next day. The watersports guys (all locals) worked hard, and gave free sessions in catamarans, wind-surfs (pretty good quality kit), kayaks and boogie-boards. There was a large climbing wall and bungee trampolines too, so I was a little worried about it being noisy, but no, it was quiet ... just as I like it. Whether you go to the beack or the pool, you'll get fresh beach towels every day.
The two pools (one for activities, one for peace and quiet) were scrubbed every morning, and weren't too heavily chlorinated. I ended up swallowing some of the water on a few occasions and didn't get sick ... bear in mind that I ALWAYS get sick, so that's another big gold star for cleanliness. Only one down-side ... take a tent peg or a thin metal pen with you, as you'll need something like this to make the sunshades around the pool stay up! We ended up using a couple of twigs. No problem. A few reviews have complained about missing tiles in the pools ... this is fair enough, a few patches of mosaics were missing. Firstly, they wouldn't be missing if it wasn't for the mindless idiots we saw PICKING them off (fools). Secondly, the only way to make good would be to drain the pool. I'd rather have a square foot of missing tile than no pool.
I've read criticisms of the food on this site. Are you kidding me? I hesitate before using such a blatantly American term, but the food was awesome! As I said before, I always get sick away from home, so I'm pretty fussy. The buffet restarant was huge (we never saw more than a quarter of the tables full), with a great selection. Great pizzas (and lots of variety), burgers (small, but made from ground steak), cheeses, cold meats, fries (for the less adventurous) and all manner of stuff for the more adventurous. Personally, I don't see why people need Champagne or caviar for breakfast, but if you want it, its there. Across the room was a spit-roast pig. Again, not to my taste, but others seemed to love it. Absolutely loads of other stuff to choose from. Bear in mind that not EVERYWHERE can have a Wendy's!
Even though the buffet was great, this was almost a reserve to be used when you didn't use the speciality restaurants. The American (burgers, huge steaks, fries), mexican (fajitas, nachos) and Italian tempted us most nights, but we didn't try the dominican.
Mike's Coffee shop was cool, with some of the best fresh-ground coffee I've ever tasted ... you just don't get stuff like that in the UK. The atmosphere was great too, quiet, cool and relaxing. Great choice of sweet snacks to go with your drink ... but you have to ask specifically for the cheese cake (which they keep hidden behind the counter!). Try it.
Great rooms? Check.
Great grounds? Yup.
Great beach and pools? Yeah.
Great food? You bet.
Would we go again? Did you READ what I just wrote? Course we would. In a heartbeat.
Try it.
You'll love it.









