I read a number of reviews before going to this resort. My friends and I choose this resort back in February and we are sad that we did, we should have gone with the other recommendations. We stayed there from July 15 to July 19, 2008. This is long but hits on the major areas when staying at this resort.

HOTEL:
The resort needs some serious renovations. The rooms are very outdated, the balcony are really small and need work as well. The bathrooms have been updated but honestly it needs to be done again. The bed linen were awful, very thin and every day when we would get into the bed I had a differnt set of holes in the sheets.

We had air conditioning leaking problems, so they replaced the sofa that had water damage. Then we woke up at 6 am because there were ants in the bed, all over our luggage and all over out bathroom items. We did not have any doors, windows or food open and they were all over the room. Coming from somewhere around bar area. When I called the front desk they told me they would send someone to spray but that person did not get in before 9 am! You have got to be kidding me! Fortunately I travel with some cleaning supplies, we opened up the doors, shook out the things that were not in our suitcases and cleaned as much as we could.

When I asked to speak with a manager of duty I was told there was not manager on the property. Again, you mean a resort this large does not have managers 24 hours, I don't believe that. Well moving on we head out for breakfast around 7 am to get out of the room. We had packed up everything and waited until 9 am to see some kind of manager. When one came in they moved us to another room, and quickly began disinfecting our prev room. (Our new room was only a few doors down)

Needless to say even being moved I did not sleep well and found myself always looking around in the room for ants.

FOOD:
The food was okay. Some days better than others. The japanese/italian restaurant was by far the best, but not open everyday. The breakfast was not bad, but I would have liked to have seen more caribbean fare. There is only one place on the entire property to get 24 hour food and it takes a while to receive your order. We placed an order and it took exactly 22 minutes to arrive.

ENTERTAINMENT:
If you are looking for night life at the resort, again only on certain nights. Since we had such a large party we really were the entertainment for the evening. Participating with the house band, if not for us there were probably 20 persons around for the nightly entertainment.

I will say that if you want to leave the property the house shuttle is available 24 hours to take you elsewhere. This is not a free service, but it is available. About $30 per person to get around. Again nightlife is not very exciting unless you go with a group of people and make your own fun.

BEACH:
The water is great, however here we go again, a number of the beach chairs are broken. Every morning we begin looking for the chairs that had all the legs and the backs worked propertly. The cushions stay out all night long so they are mildew. We each had to put 3 towels on one chair so we would not have touch the mildew. The water sports/beach staff were great, but again I want to sit in a chair that I know will not be lopsided and a cushion that is not filled with mildew. The cushions are filled with mildew because they stay out all night. The nude side of the beach is really rocky and not many persons sit on that side. It is just not a comfortable spot.

OTHER:
This resort needs major renovating. We will not be returning to the resort unless some major renovations are made.

Also since we were across the street from Hedonism II (owned by Super Clubs) we took a tour of that property and those rooms again are really outdated. The tour guide said the only upgrades they made to those rooms happend last year when they added flat screen tv's to the rooms. All the rooms have been the same since the 80's and it shows.

So althoght the all inclusive is a great concept it has a lot of hit/misses. Mostly for us misses. We were all very disappointed with this property but again made the best out of our stay.

I have also sent a very detailed letter to Super Clubs Corporate office in Hollywood Florida about our stay.

My husband and myself decided to get married at the Grand Lido Negril. Our stay was amazing until we returned to the States to find out that our Credit Card information was duplicated and ran up all over Jamaica (mostly Kingston). We only used our card once at check in for the $200 room incidental charge when we handed our card to Garry. We then locked our card in the safe and didn't use it the entire time we were in Jamaica. Therefore we are certain that our information was copied by a staff member of the GLN front desk. The management at the GLN has done nothing to try to compensate us for this major inconvenience. When we returned the worst thing we had to do was contact our friends and family to ensure that their identiy was not stolen as well.
The best part of the GLN was most of the staff. They were completly phenomenal and were very attentive to make sure that our vacation was the best!
Our word of advice is to not hand over your card to anyone. Make sure you are with them when they run it; otherwise you will come home to sloppy mess. Trust us this will take significant time and effort to repair the damages if you are not cautious of everyone!

My husband and I went to GL to celebrate our 7th anniversary. We tried to make the best out of a disappointing situation. Our bed had a family of insects. The Jacuzzi was moldy and our room seemed to be the oldest room on the resort. It was obviously in need of updating and polishing. We thought the food and grounds were great. On our last day as we were preparing to leave for the airport--the resort tried to put us an the resort jitney to the airport. We had requested and paid for private van service to the airport. The driver for the resort van was verbally abusive, and rude while we tried to sort the mix up out. We sent an email to the resort to express our disappointments with our stay (our travel agent as well) The resort has yet to respond to us or travel agent.

Will not return for our 8th anniversary.

I stayed here for my honeymoon. The food was delicious. The drinks were strong and very tasty. They used fresh fruit for my frozen fruit punch (YES, they had real bananas) The service was outstanding. Everyone had a smile on their face and was ready to help. I had many people asking me how I was and wondering if I would come back. Of course I would! Every meal was served fast. I thought this resort was in excellent condition. The public bathrooms were spotless. I loved the beach! Floating on a raft in the water was so relaxing. After walking up the bay I realized how happy I was that I chose Grand Lido. RIU was jam packed. Tons of screaming kids everywhere. No room to swim in the ocean and no unoccupied chairs. Not what I want on my honeymoon. I want quiet relaxation. I live in a big city and do not need to be constantly entertained on vacation. I recommend this resort if you want a nice quiet getaway. The watersports team were great. Tons of fun. I truly felt that these people cared about me and appreciated my business. My only complaint is that I wish they had more private balconies and patios. It isn't anything they can fix and the positives outweigh this one negative. Keep up the good work Grand Lido. I work in customer service and was pleasantly surprised by your outstanding service!