Overview: DON’T GIVE THE FRONT DESK A CREDIT CARD; our group had multiple numbers stolen with charges in the thousands. So if you went recently, cancel the card you gave the front desk.

Luxury resort would be overbilling this place. It’s nice but luxury is quite a stretch. The weather and the beach make it feel luxurious but the food, rooms, and customer satisfaction are below Holiday Inn Standards. The place seems to be a bit outdated. If you’re a pool person, stay away from here because the main pool is pretty much not an option. The beach helps, but with drinks so far away it becomes a pain.

Room: First off don’t get a garden view room. I’m not really sure why they even have this block of rooms but if your definition of a Garden View is a large black fence then go for it. The rooms are so far from every part of the resort that they run out of ocean. They are a little outdated but the resort has added some features like a flat screen TV and multi-head shower. We were supposed to have an ocean view but that turned into a battle with the front desk, so it wasn’t even worth arguing over. I didn’t want to ruin my vacation listening to a bunch of lies from the front desk, so I let it go.

Service: Service is very friendly (besides the front desk) but very slow. I understand the laid back attitude but be prepare to wait for everything. Room service takes about an hour….they say half hour but it’s an hour or more. Bartenders are friendly but once again very slow. Maid service in our room was very good. The staff in general is very friendly and helpful.

Food: Decent, nothing special. The meals at the gourmet restaurants are generally ok to eat. Not gourmet at all. The food at the buffets and small restaurants are below average at the very best. Unless you get the lamp chops, everything else, pizza, sandwiches, burgers, wings….not very good. So eat the lamp chops, it’s your only option. I was not impressed with the buffets at all.

Drinks: They really need a drink menu. They also need to make the drinks bigger and actually put some alcohol in the drinks. I understand they are trying to keep their profits up but there are better ways to do than serving 8 ounce drinks that take ten minutes to get. You’re better off ordering 2 or 3 at a time.

Overall: I would find someplace else to go. I would not recommend it or ever go back. I would have probably been OK with the place if they wouldn’t have said its 5-Star Luxurious Resort, because it’s more like 2-stars.

The place was Exquisite. Upon arrival we were greeted with hot towels (as it was raining) and champagne. Our bags were immediately taken and tagged at the front desk, while we went to the reception area to sign into our room. The room itself was quite lovely, as it had a queen sized bed, spacious closet, settee, balcony, flat screen tv and a deluxe bathroom/steam room. The hotel itself was beautiful with all the plants around and it was peaceful & serene. Just the place for a quiet getaway. The hotel also boasted all you could eat food right around the clock & a games round if you wanted to unwind. The sttaff were absolutely friendly, couteous & attentive.

All in all, it was simply fantastic!

July 20 - 24
We were headed to Miami and the Keys when our travel agency, Judy at Go Classy, called to inform us of this great deal to Jamaica. Changing our agenda, we headed back to the Lido for the 9th time, but first time during the summer months. We had a wonderful time. We flew from Atlanta to MBJ and then took Tim Air straight to the Lido. Clithy and Natalie greeted of us promptly. We were in our room at 12:30 and on the beach by 1:00. It really doesn’t take much to please my husband and myself. We just enjoy relaxation away from everything. Even though it was hotter than normal, the sun was out every day, the water was blue, and the sand was still white, and the people who were there were great company. Robert was still cooking his delicious chops and chicken, Sherries and Verna were still serving drinks of your choice with smiles on their faces. Colleen, the concierge, took care of booking the catamaran cruise, and Stacea met us with warm, caring service every morning for breakfast. She was even very kind to get cold milk for my husband because his coffee was too hot. It was good to see Sheldon and his big infectious smile at the main bar still entertaining the guest with the bottles. Barbara, Sharon and Roberto were about doing a great job checking to see that people were being taken care of, the grounds were being kept up and making sure it is the best all-inclusive hotel, as far as we are concerned, in the Caribbean. However, they were never too busy to stop and talk with the guests. We also enjoyed closing each evening off in the piano bar with Ike.
Normally we come either in February or December. This time of year is a bit different. All the restaurants are not open every night. However the property did have special food events planned on the evenings they weren’t opened. The food was still exquisite! We did have a super meal at the Japanese restaurant, Jamaican Restaurant, and the French Restaurant. Lunch, usually is with Robert at the co bar. We also love to eat at the Timberhouse.
It is wonderful how these folks will do anything for you if you treat them with respect. We feel like they’re family and the Lido is a home away from home.

Although the Bloody Bay location and beaches were beautiful, the rooms were on the small side and showed some aging. Be prepared for housekeeping problems with the staff. Also, the massage person had me take off my gold chain, then shortly after moved me to another room. When I was brought back to the original room, the $1,000 gold chain was missing (probably stolen by one of the staff). The resort investigated but did nothing else.