A beautiful hotel, on a great beach. The staff was outstanding, the food, entertainment, and activities were first class, and exceeded our expectations. We are planning another trip to the hotel next year.

went to grand lido negril for the food and wine festival in late June......had a wonderful time! The facilities were great, service was SUPERB, and the event was all and more of what we expected.......it was so cool meeting chefs and sommaliers from around the country. Attended as many events as possible....can't wait to book for next year! Was truly a great place to host the event....Jamaica is very accessible, and the people are so friendly. Your hotel and staff should be very proud of how well the event was received.

Overview: DON’T GIVE THE FRONT DESK A CREDIT CARD; our group had multiple numbers stolen with charges in the thousands. So if you went recently, cancel the card you gave the front desk.

Luxury resort would be overbilling this place. It’s nice but luxury is quite a stretch. The weather and the beach make it feel luxurious but the food, rooms, and customer satisfaction are below Holiday Inn Standards. The place seems to be a bit outdated. If you’re a pool person, stay away from here because the main pool is pretty much not an option. The beach helps, but with drinks so far away it becomes a pain.

Room: First off don’t get a garden view room. I’m not really sure why they even have this block of rooms but if your definition of a Garden View is a large black fence then go for it. The rooms are so far from every part of the resort that they run out of ocean. They are a little outdated but the resort has added some features like a flat screen TV and multi-head shower. We were supposed to have an ocean view but that turned into a battle with the front desk, so it wasn’t even worth arguing over. I didn’t want to ruin my vacation listening to a bunch of lies from the front desk, so I let it go.

Service: Service is very friendly (besides the front desk) but very slow. I understand the laid back attitude but be prepare to wait for everything. Room service takes about an hour….they say half hour but it’s an hour or more. Bartenders are friendly but once again very slow. Maid service in our room was very good. The staff in general is very friendly and helpful.

Food: Decent, nothing special. The meals at the gourmet restaurants are generally ok to eat. Not gourmet at all. The food at the buffets and small restaurants are below average at the very best. Unless you get the lamp chops, everything else, pizza, sandwiches, burgers, wings….not very good. So eat the lamp chops, it’s your only option. I was not impressed with the buffets at all.

Drinks: They really need a drink menu. They also need to make the drinks bigger and actually put some alcohol in the drinks. I understand they are trying to keep their profits up but there are better ways to do than serving 8 ounce drinks that take ten minutes to get. You’re better off ordering 2 or 3 at a time.

Overall: I would find someplace else to go. I would not recommend it or ever go back. I would have probably been OK with the place if they wouldn’t have said its 5-Star Luxurious Resort, because it’s more like 2-stars.

The place was Exquisite. Upon arrival we were greeted with hot towels (as it was raining) and champagne. Our bags were immediately taken and tagged at the front desk, while we went to the reception area to sign into our room. The room itself was quite lovely, as it had a queen sized bed, spacious closet, settee, balcony, flat screen tv and a deluxe bathroom/steam room. The hotel itself was beautiful with all the plants around and it was peaceful & serene. Just the place for a quiet getaway. The hotel also boasted all you could eat food right around the clock & a games round if you wanted to unwind. The sttaff were absolutely friendly, couteous & attentive.

All in all, it was simply fantastic!