The one thing about this hotel is...Best Pina Coladas in all of Puerto Rico. The bartenders (yes all of them) at the sports bar by the pool have a serious bad attitude but they can make a awesome Pina Colada. The resort could use a remodel. It is dated. The staff at the front desk is friendly. The rooms are okay, definitely not U.S. standards for cleanliness. The fine dining restaurant is expensive but very romantic and has good food. There is nothing in Ponce to do. We went to the boardwalk marina area but it was boring. No shops or restaurants. Just a bunch of bars that were the size of a tool shed. I would not go back to this resort.

I stayed at the Ponce Hilton for two weeks in January and I really enjoyed my stay. Our room was clean and comfortable and the view from our balcony was beautiful. The pool was also beautiful and was a nice break from the beach on some days when the sun at the beach was too strong. Neither the beach nor the pool ever seemed crowded. The breakfast buffet was one of the highlights, with amazing fresh pastries and made-to-order omelets. Other than the pool and the beach, however, there wasn't much else to do.

This hotel was not so good on almost all levels. The buffet at terraza was just thawed, pre frozen food....not fresh. Yuck. The service: horrible. I had reserved the suite suitable for 6 people and then gave my room to someone else then gave me (without asking me first) a room suitable for 2 people. When i came back to the desk to explain it took almost 2 hours to correct the problem, which they said was now 3 rooms in the executive tower. But they didn't mention that one room had a murphy bed with no blankets! ahh. The beach here is almost not swim worthy. It is black sand and covered in rocks. The pool is WAY overcrowded. Basically, if you want to stay in a hilton, stay at Hilton Caribe in San Juan. EVERYTHING is better there.

The Hilton Ponce Golf and Casino Resort was great! The staff was excellent. The stay wasn't perfect; my fiance and I arrived on a Saturday when the hotel had the Coors Light 'Wild Sessions' party poolside. It was great for a while until you wanted to go back to sleep. The party didnt end until 2AM and it was LOUD. The people next door were really young and filthy drunk. We had 3 noise complaints and the hotel brought security down once. Usually when a hotel gets 3 noise complaints the occupants of that room are kicked out. Besides that one unruly night, all went well. La Terraza was a great restaurant with affordable prices and delicious buffets. There was one waiter named Wigberto that was very sweet and informative of the area. La Cava was nice as well. The front desk answered all our questions. Bartenders were cordial and friendly even though they were very busy. Pool was overcrowded with kids though, so we went to the Caribe Pool. I would recommend this hotel to everyone!