We are Priority Club members and stay at Holiday Inns regularly. This was the worst Holiday Inn that we've stayed at on a vacation. The Holiday Inn Express in San Juan is a far better hotel in terms of service and amentities than this one, and it's far cheaper. There are no transportation services to/from airport or surrounding sites and no tours to sign up for even though there are plenty of sites to see in the area. My room was serviced only once during our 3 day visit. When I complained, towels were left on the bed. The dirty towels stayed on the floor in the bathroom, and the bed was not made. Even though we're members of Priority Club, we weren't told that breakfast was complementary until we overheard someone talking about it on our last day. However, you are given $10 in casino money for certain tables, and 2 drink tickets. If you want a great time in Ponce, go to the Hilton on the beach. They offer tours and transportation. If you're planning to see San Juan, the Holiday Inn Express in Condado is relatively inexpensive, has complementary continental breakfast, and offers tours to sites around the island including El Yunque, kayaking in the bay, and the beaches. BUT, has NO PARKING, otherwise check out the Comfort Inn across the street. They offer parking for $10/day and are relatively inexpensive. If you want a great time in the rainforest, stay at Casa Cubuy and take a rainforest hike with Robin Philips. This B&B is wonderful (not a 5 star resort, but a great family atmosphere, great scenery, and very private). It was the highlight of our 8 day trip!









