We rented an Ocean Villa from Resort Villa Rentals. During our stay we had a group enter our condo with a key claiming to have rented the same condo, repair men in our condo 5 of 7 days until the concierge finally told us the problem would not be fixed until after we left, broken air conditioners, broken freezer, no washcloths, and numerous other smaller problems. Xavier and Beby would not return our phone calls or emails. I have been unable to reach them since we have returned home. Security is deplorable and this company is completely unresponsive to problems. I expected basic appliances to be functioning (i.e. the refrigerator and freezer) but they were not. I highly recommend visiting Puerto Rico but DO NOT rent from Resort Villa Rentals.

My family (husband, 13 year old and 18 year old daughters) stayed at the Wyndham Rio Mar Beach Resort in Puerto Rico for a week (8/08) and loved this place. The grounds are beautiful, the landscape is maintained meticulously, the pools are comfortable and clean and the hotel is beautiful and easy to navigate. We stayed on the 4th floor and never had to wait for more than one minute for the elevator, at any time. The staff were always helpful and pleasant. The water aerobics instructor, Anna, was great and she got the pool hopping every day at 1. The hotel is right on a beautiful beach and my husband and I really loved walking in the morning on the serene sands. There is a river not too far off, that flows into the ocean, with water from the rain forest and we saw a sea turtle in that area. The rooms were kept clean, the beds were very comfortable and the views were great. There is really little to complain about except the food is very expensive, nothing to "write home about" and there is no entertainment for teens at night. But they pretty much found other teens and hung around the pool and hotel lobbies. During the day the loved they water volley ball in the pool. My older one took a surfing lesson and loved it, although the waves are very mild, it was good for a beginner. We went to Loquillo beach, which is beautiful, no waves at all. We also did the bio lumeniscent bay kayack tour at night. I thought it was great. The surrounding neighborhoods are poor and you need a car (we rented a car) or the hotel provides for fee transportation to attractions. Go to El Yunque, the rain forest, it's spectacular. You will be tired afterward from the hike to the waterfalls and can then relax in the pool and on the beach. I highly recommend this resort and will likely look into other Wynhdam Resorts for future travel. Enjoy!

If the beach is the most important thing for you and your family, then this is the resort for you. Rooms are really standard looking - think "super nice motel" on the inside. Beach is huge, sand is soft, waves are not too big, but good for boogie boarding. Breakfast is the type of buffet with omelet bar that makes a big group real happy. Wasn't perfect for us as a couple b/c none of the on premises restaurants had authentic local cuisine and there is nothing to do at night. Again, perfect family vacation if you have kids.

My fiance and I stayed at Rio Mar from 7/28 to 8/1 and we did not want the trip to end. We read the reviews before going and they were very helpful. As others have said, it is a little expensive but what resort isn't? It is expected that you will spend a little more money when you go on vacation. We took a taxi from the airport for $64 which seemed to be the going rate for all of them. You can save $8 if you reserve the resort shuttle when you book your trip. We did not rent a car but wish that we would have because we did not get to tour Old San Juan or other parts of the island like we wanted. The food was not overpriced considering the portions and it was very good. I had an authentic puertorican dish at Marbella and it was excellent. The breakfast buffet looked very good but we ordered the 3 egg omelet from the menu, which came with potatoes and toast, and it was very filling. We ordered room service late two nights and were able to share the turkey sandwich and fries. The drinks on the other hand were not worth the price. My fiance had a 12 oz beer that cost $6.50 and the "special" was a bucket of six for $30. We paid a taxi $20 and went 3 miles outside of the resort to a store and got 18 beers for $26 and a few snacks and things to make sandwiches.(Please don't think that you can walk to the surrounding stores and restaurants because they are not as close as some others made them sound.) You can request to have a refrigerator put in your room for $24 for your entire stay. The room was very nice and it looked just like the other travelers photos. The bed was very comfortable. We booked our trip through Priceline and did not know what type of room we would be getting. When we arrived, they gave us a room on the second floor and we asked for a room on a higher floor because that was what was suggested by some other reviewers and I am glad we did. They gave us a mountain view room on the sixth floor. I am sure that the ocean view is the best, but this was a beautiful view. We woke up in the morning to the clouds unveiling the mountains and we could see the rainforest. Our balcony was above a large pond with big koi fish, turtles, and iguanas. The resort was very well kept and the gardens were lush. The pools were also pretty, but I spent most of my time on the beach. We felt the ocean was alot bluer than someone else had said. One thing to pay close attention to is your list of charges at checkout. We had $79 room charges per day on our bill that we had to dispute but they were very accomodating and removed those extra charges. With all this being said, read the reviews but realize that everyone's opinions and standards are different. We really enjoyed ourselves and plan on staying at this resort again.