We booked a long weekend at the Barceló Tucancun in May. Upon arrival, we asked for an ocean view room with a balcony. We received just that. The balcony was rather small but we were pleased to have it. The room was pretty nice. The shower was quite large and had a dispenser for shampoo, conditioner and shower gel! I don’t know about the quality of the shampoo – I lugged my full size bottles all the way there because I did not know if it would be provided. We had absolutely no problem with maid service. It was on time and they were friendly and honest!! One day I left my camera out because I was charging it and the maid left a note reminding me not to leave out valuables – to use the safe…I thought that was very nice. The food was average at the buffets – standard all-inclusive food. The Mexican restaurant was good. The drinks were good – not too strong – but that was okay with us. We were drinking pretty much all afternoon anyway! The resort was very clean and the staff was very friendly!! The jewelry shop had a great sale going on. I got some nice gifts for friends and for myself! I have no problem recommending the Barceló Tucancun to anyone looking to have a good time for a very reasonable price!!

My girlfriend and I took our teenage daughters for a graduation get away at the Barcelo. It was perfect for them. Food was fine. Drinks were fine. Resort was clean. We never had any problems what so ever. Let me tell you, we were a little worried after reading all the negative reviews. You get what you pay for. I have traveled to Cancun 5 times now. I usually stay at RIU resorts. And yes, they are more plush. But for partying and soaking up the sun for an afordable price, you can't beat this place. The girls had the time of their lives. There many young adults for them to hang with and the resort took them clubbing every night. Staff was friendly. I'd would recommend this to young adutls or parents that want their teenagers to have fun. I would not come here on our "moms" getaway or as a romantic getaway.

Cancun was amazing had a lovely holiday. Barcelo Tucancun was a clean hotel in a very good location, right on the beach which was lovely and right by La Isla and Cancun bars and clubs. Food was terrible, the same food everyday and night. The mexican restaurant was awful, we walked out half way through as the food looked like it had been sitting there for a week. We had to go out every night to a restaraunt because the food was so bad, we paid for an All inclusive but we ended up spending most of our money on dinner outside the hotel.
I would not go back to Barcelo, purley becuase of the food, I could not of gone for longer than a week as the food was appalling.

Adult family of 5 spent six nights at this hotel. The food was terrible! Even the specialty resturaunts tasted like institutional food. Everyone started feeling quesy after the third day and it took a week after returning for all to feel better. Pools were very nice, beach was small due to past storms but the gulf water was beautiful though the surf was often rough. Adult pool was fun with activities throughout the afternoon. Booked and confirmed 3 king bed rooms and when we arrived, we were told they were not available unless we paid an extra $15 per day, per room. Was charged $20 for a broken coffee pot even though I called the front desk and told them it was cracked. Hotel management was not helpful at all on either issue. Tough luck is how interpreted their resposnes. Doors were very thin and you could hear everything in the hallways. We will never stay at this or any other Barcelo hotel.