After reading various reviews on TripAdvisor my boyfriend and I were slightly concerned about staying at the Tucancun but we had nothing to worry about.

We arrived extremely tired after a 13 hour flight from the UK, we were given our room key and safe box key for the room immediately on arrival. The bell boys at the Hotel are lovely, they brought our cases up to our room for us. We were very happy with our room, we were on the 7th floor in the north tower with a lovely view of the lagoon from our balcony.

The Hotel was very clean, our room was cleaned daily and we were given fresh towels and bedding on a daily basis too. The shower is of a decent size and unlike other people who complained about the water temperature we had no problems at all. The mini bar was stocked daily with water, pop, chocolate bars and nuts. We also had the most comfiest bed in the world, it could have slept 4 people comfortably it was massive!

We spent most of our time in pool no.2 which is the one nearest the beach with the loungers built into the pool. The water was murky at times but this was due to everyone appplying their suntan lotion then going into the pool wthout washing it off first. On one day the pool had to be closed due to someone taking a poo in it, this wasn't a problem as there are two other pools along with the sea just a few steps away.

I have read about people being approached by males in the hotel and can say that we witnessed nothing of the sort, all the staff were friendly and couldn't do enough to help you. We got friendly with numerous people in the hotel and heard no-one complain about being approached inappropriately so i personally find this hard to believe.

Our only complaint would be the rowdy american teenagers who cannot handle their alcohol.

Trips - I would highly recommend the Jungle Tour, Captain Hook boat trip and the swimming with dolphins at Isla Mujures.

We booked a long weekend at the Barceló Tucancun in May. Upon arrival, we asked for an ocean view room with a balcony. We received just that. The balcony was rather small but we were pleased to have it. The room was pretty nice. The shower was quite large and had a dispenser for shampoo, conditioner and shower gel! I don’t know about the quality of the shampoo – I lugged my full size bottles all the way there because I did not know if it would be provided. We had absolutely no problem with maid service. It was on time and they were friendly and honest!! One day I left my camera out because I was charging it and the maid left a note reminding me not to leave out valuables – to use the safe…I thought that was very nice. The food was average at the buffets – standard all-inclusive food. The Mexican restaurant was good. The drinks were good – not too strong – but that was okay with us. We were drinking pretty much all afternoon anyway! The resort was very clean and the staff was very friendly!! The jewelry shop had a great sale going on. I got some nice gifts for friends and for myself! I have no problem recommending the Barceló Tucancun to anyone looking to have a good time for a very reasonable price!!

My girlfriend and I took our teenage daughters for a graduation get away at the Barcelo. It was perfect for them. Food was fine. Drinks were fine. Resort was clean. We never had any problems what so ever. Let me tell you, we were a little worried after reading all the negative reviews. You get what you pay for. I have traveled to Cancun 5 times now. I usually stay at RIU resorts. And yes, they are more plush. But for partying and soaking up the sun for an afordable price, you can't beat this place. The girls had the time of their lives. There many young adults for them to hang with and the resort took them clubbing every night. Staff was friendly. I'd would recommend this to young adutls or parents that want their teenagers to have fun. I would not come here on our "moms" getaway or as a romantic getaway.

Cancun was amazing had a lovely holiday. Barcelo Tucancun was a clean hotel in a very good location, right on the beach which was lovely and right by La Isla and Cancun bars and clubs. Food was terrible, the same food everyday and night. The mexican restaurant was awful, we walked out half way through as the food looked like it had been sitting there for a week. We had to go out every night to a restaraunt because the food was so bad, we paid for an All inclusive but we ended up spending most of our money on dinner outside the hotel.
I would not go back to Barcelo, purley becuase of the food, I could not of gone for longer than a week as the food was appalling.