The hotel offers a choice of either a king-sized bed in a suite or a room with two queen-sized beds. I reserved a suite in advance. When we arrived, the man and woman behind the desk sized us up (Queers!) and offered us a room with two beds. I said no thank you. He and his wife had a discussion in a language I don't understand. He had my reservation in hand with a 7th floor room number but he scratched that off and gave me a key to a room on the third floor. This room had two beds and a window next to their very large hotel sign. We had to argue with the front desk before getting the room that was originally reserved for us.
This was two years ago. It makes no sense that anyone who has troubles with gays would work or own property on Robson Street but we live in a strange world.

My partner and I stayed here for 4 nights after a really disasterous arrival in Vancouver and having to spend the night in Hotel Patricia. The hotel staff could not have been more helpful, the room that was to be for us was not ready when we arrived so we were asked if we would like to have kitchen facilities or stay in the penthouse suite which did nt have these facilities. Curiosity got the better of us and we opted for the Penthouse. Although it was basic, the room was HUGE with a great big bed, and windows all around. We had a patio bit on the roof, but unfortunalty there were seaguls nesting and they kept swooping. We got a marvellous view of the Firework displays.

All in all it was a really good place to stay. Good location and friendly staff, something that there was not a lot of in Canada I have to say.#

Stayed at the Riviera Hotel for 6 days end of May 2004. Rooms need to be spruced up as they are looking pretty dated and bed was not comfortable at all. That being said, the room was adequate with a great little kitchenette allowing us to eat breakfast in each morning. Above all, the location of this moderately priced hotel can't be beat! On Robson St which has lots of activity, great shopping, transportation, etc. Within walking distance to Stanley Park, Denman St, Burrard St. and the waterfront. Prety good value!

A modestly priced hotel with a great location. Friendly and helpful staff. Rooms need freshening but for the price it's great.