Had read reviews on TripAdvisor but was hoping for better! Fortunately we didn't spend much time there. Issues for us:-
1. The room we had was scruffy with stained carpets and furnishings and threadbare towels.
2. The room overlooked the main road downtown into Vancouver and the traffic noise kept us awake all night.
3. The wireless internet connection only worked well in the bathroom!
4. No fridge in the room.
5. A breakfast of sorts was provided but the scrambled eggs were awful and tasted as though they had been made with powder!

This was the worst stay at a hotel I ever had. To start with, we had reserved a room with at least two full beds. All we got was a room with one full bed. The room was extremely noisy because of the traffic noise. When we complained, they gave us two pairs of cotton balls to stick in our ears. Finally, at 11:00 pm, we dragged the mattress to the bathroom and put it on the floor between the tub and the toilet. I had almost 200 miles of driving ahead of me the following day and I needed the sleep. I have pictures to show the sleeping arrangements.

I had an awesome stay, the front desk girl was so friendly and helpful. The continental breakfast was good, the free shuttle was great, the rooms very nice. All in all lovely place to stay.

We had a good stay at this hotel and whilst the immediate area around the hotel is ok, not too far away (maybe around a mile) is a homeless problem the like I have never seen before in any major city in the west. We drove through it on a few occasions on our way to see the sights and the scale of it was disturbing. This is the only reason I would not recommend this hotel to a friend - it is not the best introduction to a beautiful city, nor a great memory.

Our room was on the 4th floor with a good view of the mountains beyond. The king bed was excellent and the curtains and bedding were attractive. There was a desk and a sofa plus a coffee machine. The breakfast was typical of Holiday Inn Express with all the usual items of bagels, muffins, toast, fruit etc. It was served from 6.30 am and there were a few of us waiting to go in to the dining area at that time, I assume, mostly because of the time difference experienced by many of the guests.

A couple from the east coast of Canada in their eighties were having a 3 day stay here before embarking on an Alaskan cruise. I was full of admiration for anyone staying here without own transport but especially so at their age - although they did seem very active and had their transport arrangements sorted out.

The car parking arrangement suited us well, with your room key needed to enter the car park and again in the elevator to take you to any floor other than the lobby. The elevator was accessed from the underground parking area which was ideal.

We did lunch one day at Tom and Jerry's across the road, which was just okay but didn't nourish the soul! If you have a satnav or a good map, I could recommend a pretty tree-lined small town in well-heeled west Vancouver called Dundarave and a restaurant called Dundarave Fish Market. The town also had a couple of coffee shops and other places to eat which I should have liked to have tried. The sunset views over Vancouver from nearby Cypress Mount were spectacular.