They gave us an upgraded room in one of the higher floors and it was nice, clean and big. The hallways look like they need some renovation, though. The continental breakfast that was included was just OK, not many options but the worst part was that the seating area is very limited. Many people couldn’t find a place to sit and just left without having breakfast. In general the hotel is good for the price, everything else in Vancouver is just too expensive. The area where the hotel is located at it’s not so nice. I had to go out to a drugstore at night and I saw a lot of homeless people on the street.

Had read reviews on TripAdvisor but was hoping for better! Fortunately we didn't spend much time there. Issues for us:-
1. The room we had was scruffy with stained carpets and furnishings and threadbare towels.
2. The room overlooked the main road downtown into Vancouver and the traffic noise kept us awake all night.
3. The wireless internet connection only worked well in the bathroom!
4. No fridge in the room.
5. A breakfast of sorts was provided but the scrambled eggs were awful and tasted as though they had been made with powder!

This was the worst stay at a hotel I ever had. To start with, we had reserved a room with at least two full beds. All we got was a room with one full bed. The room was extremely noisy because of the traffic noise. When we complained, they gave us two pairs of cotton balls to stick in our ears. Finally, at 11:00 pm, we dragged the mattress to the bathroom and put it on the floor between the tub and the toilet. I had almost 200 miles of driving ahead of me the following day and I needed the sleep. I have pictures to show the sleeping arrangements.

I had an awesome stay, the front desk girl was so friendly and helpful. The continental breakfast was good, the free shuttle was great, the rooms very nice. All in all lovely place to stay.