This is the third Sheraton I have stayed in in the past two months and it really didn't let me down. Unfortunately we got off to a bad start. The young girl on reception told us there wasn't any king size beds left. Before we got a chance to ask anything the other receptionist came over and said no there were no king size, only two doubles. I tried to explain we had specifically asked for king size in our booking but she said our type of bookings are given whatever is available. I thought she might have suggested waiting to see if a king size room would become available later in the day (or even apologised!) but no. We were allocated a room in the North Tower to which she just waved her hand in the general direction and did not explain where to go. Thankfully a very nice porter came over and explained everything even explaining the difference between the north and south towers. (North is newer but a little walk over) After that everything was wonderful. The room was really lovely! New feel about it and spotlessly clean! Floor to ceiling windows, starbucks coffee maker, plasma tv, dressing gown, newspaper in the morning. The bathroom even nicer! Shower gel, loofah etc The hotel is in a great location, walking distance to Robson St, the main shopping area. You can check in with Air Canada in the lobby which is very handy. Internet access is in the South Tower. Theres a little Starbucks down the stairs in the lobby.We enquired about the Airport Bus and it leaves every half hour, but it's just as cheap and quicker to take a taxi to the airport. I would definitely return here!

The modern hotel is centrally located in Vancouver downtown, it is only a short walk to all downtown locations. The size of the hotel makes a very individual service more complicated, nevertheless, the people tried very hard. The room in the executive level in the north tower was Sheraton standard, not very big, but with the great floor to ceiling windows the impression of space was created. The view on good days is fantastic.
Being on the executive level, a continental breakfast in the south tower is inculded. Though not a very big choice, it had everything you needed for a very good breakfast including a perfect view from the 25th floor.
The concierge service was good and the restuarant recommendation turned out to be excellent.
Would definitely stay there again!

Great location, centrally located. Fast friendly check-in and it was only a $10 taxi ride from the cruise ship.

The room was beautiful, bed very comfortable and very clean.

stayed here in a family suite for a conference. The suite was very nice with plenty of space. Not a bad price for the accommodation. Husband and son enjoyed the swimming pool. Staff were very pleasant and the location is very central.
There is a great little cafe next door called the deli-o. Does great breakfasts and lunches.
Only downside was the conference gala dinner in the hotel. Food was poor for the money and service wasn't great.