I stayed at the hotel in July for a professional conference. The hotel staff were very nice and always helpful. The woman helping me at check in was so kind to give directions to a nearby restaurant when we requested a place to eat near the hotel. I was sent an email requesting my preferences prior to my stay and a top (30th) floor room was reserved per my request. It had a lovely view of Coal Harbor and the mountains in North Vancouver. I had 2 queen beds and the room was not overly crowded as it was only my daughter and I staying together. The bathroom has a separate shower and tub which was nice. The gym facilities and indoor pool were great. I used the workout room each morning and pool each evening. Although the hotel was very busy during my stay neither were overly crowded. There is also a jacuzzi spa, dry sauna, and steam room.
The mattresses are firmer than what I am used to but comfortable and the linens are luxurious with lots of pillows on the bed.
The TV broke down on our second day but a repair engineer was sent up right away and it was fixed within 20 minutes. Likewise a request for toothpaste received prompt attention.
I didn't try the hotel restaurant and I didn't bring a car so I can't comment on those aspects of the hotel.
The conference facilities were very nice and conveniently located to the rooms. They provided a full buffet breakfast every morning with Canadian bacon, sausage, bacon, eggs and pastries. I can't recall a conference which served a full breakfast like this. There were also wait staff who were extremely friendly and helpful.
The location of the hotel is perfect. If one is in moderately good physical shape nearly all downtown locations are within walking distance. The waterfront walkway is absolutely lovely. Stanley park can be walked to but is absolutely huge. Renting a bike will allow a better exploration or plan to use the free shuttle in the summer. The Burrard skytrain station which is essentially an above ground transportation is very close by and got me to and from the train station in downtown. We even took a bus from the Burrard station to get to the ferry terminal and took BC Ferries to Victoria on Saturday. Robson street is nearby with a vibrant night scene and lots of places to eat and shop. Moonpennies across from the hotel serves a nice breakfast and Starbucks is on the other corner. We did go to Chinatown on Friday night for an open air market - caution is recommended in surrounding areas as homeless people with drug and mental health issues hang around on the surrounding streets. The open air market was fun and there are a lot of fresh food stalls to eat and stalls to buy all sorts of imported items, jewelry, socks, knickknacks, etc.
Vancouver is a wonderful place to visit in July and the Marriott Pinnacle is a great choice of location with wonderful staff.












